This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Chrysler Pacifica. The contact stated that while driving at various speeds the vehicle would made a loud noise and it stalled whenever shifted into reverse. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts, torque struts, and brackets needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. The vehicle was not repaired. The failure mileage was 132,750 and the current mileage was 132,833.
Engine mount broke. Had it fixed and 3 weeks later it happened again. Just bought the vehicle from carbone auto less than a year ago. I'm not rich and I just want a car I can drive. I cant keep replacing these. Carbone auto knows the kind of vehicle they sold me and I trusted them. They seem like they don't care when I go there and they just say make an appointment. I cant keep taking time off for this on a whim. They sell you a car and don't care. Chrysler took our money in a bailout, at least they can do is care about their customers. New or used vehicle.
The contact owns a 2006 Chrysler Pacifica. While driving approximately 60 mph, the vehicle began to shake violently. The failure recurred twice. The vehicle was taken to an authorized dealer where the faulty motor mount was replaced. The failure recurred two years after the repair. The vehicle had not been repair for the most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was unavailable.
While in reverse in parking lot, car stalled causing loss of braking power and vehicle rolled into another parked vehicle. Since incident, when vehicle is placed into reverse, vehicle immediately stalls. Also, motor mounts have broken and this appears to be a big issue with the Pacificas.
A D V E R T I S E M E N T S
- Hebron, IN, USA