This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rocker arm failure, requiring replacement on both sides. Searched internet and is a known failure with many Pacifica consumers. Responsible car manufacturer should have recalled. Safety hazard primary fuel pump crack on external fuel pump nozzle. External hose connecting primary and secondary fuel pumps original manufacture was ~3-5 cm too short. Hose was stretched to connect fuel pumps, eventually causing the connector nozzle to crack (break) and leak fuel. Hose replacement part has been modified, but owners of original manufacture would never be aware of this until/unless specific service is performed. Result = costly repair to replace both fuel pump and hose.
The contact owns a 2006 Chrysler Pacifica. The contact stated that the front subframe and cross member were rusted. The vehicle was taken to a dealer where it was diagnosed that the engine cradle needed to be replaced. The vehicle was not repaired. The contact also stated that while the vehicle on, there was a fuel odor and the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump and the fuel tank needed to be replaced. The vehicle was repaired. The contact stated that while driving approximately 40 mph, there was smoke coming from the front of the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rear, the lower front, and the front upper motor mounts needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 90,000.
Mechanic inspecting vehicle for another issue noted that the engine cradle had completely rusted through. The vehicle was not safe to drive & needed expensive repairs. Engine was in danger of falling out of the car. Chrysler is aware of this problem but has decided to do nothing about it.
I recently bought a 2006 Chrysler Pacifica touring with under 87,000 miles. When I went to have the state inspection performed I was informed by the dealership that this car will not pass inspection due to the excessive amount of rust on the engine cradle. We were informed that the vehicle is not safe to drive and needs over $3,600 of repair work done. I am a single mother and can not afford that kind of repair cost. I find it crazy that a car under 10 years old should have this kind of rust damage. The visible outside of the car is in perfect shape, but the underside is totally corroded! when I started looking online to see if anyone else has encountered this issue, I was amazed at the number of other people who have encountered this same issue. This car is not safe to drive with my daughter, as one good pot hole could cause the engine to fall out and kill both of us or anyone else on the road around us. I will paying for years on a car I cant even drive nor in good conscience sell to someone else. I find it extremely disappointing that Chrysler refuses to step up and do right by its customers. It will only be a matter of time until someone is killed by this car.
The contact owns a 2006 Chrysler Pacifica. While the vehicle was undergoing an inspection, the mechanic noticed that the engine cradle deteriorated to the point that it was rusted and corroded. The mechanic indicated that the engine cradle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
The contact owns a 2006 Chrysler Pacifica. While the vehicle was being serviced for routine maintenance, the independent mechanic discovered that the subframe engine mount was rusted and corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 121,035.
The contact owns a 2006 Chrysler Pacifica. While driving at various speeds, the engine would suddenly shut off. After restarting the engine, the vehicle would operate as normal. The failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 160,000.
Updated report - no one has responded. Received additional information. My mechanic wrote "engine cradle is extremely corroded, also severe rush and corrosion in chasis and both rocker panels. Will be getting into the dealer today or tomorrow.
On March 2, 2015, I was involved in an accident. The other driver was at fault, and there were no injuries. My Pacifica performed well and sustained only body damage. However, in repairing the damage, the body shop found a substantially corroded engine sub-frame, which had to be replaced at a cost of $750. The same issue exists with earlier model Pacificas (for which I believe recalls exist). My question or concern is why Chrysler should be able to escape responsibility for its decision to continue to use defective methods and materials to produce critical vehicle components.
First began 11/2013 when headed out after picking up my daughter, slowed to enter left turn lane (on major busy intersection at night!) and entire car simply died - fried the battery (it was only a yr old & the second time I had replaced it since I purchased it two yrs prior from original owner) nearly was hit by several cars before tow truck arrived (so dead couldn't even be shifted into neutral!) after multiple opinions by several mechanics had to face the fact that issue w/rods caused metal pieces to infiltrate oil (all oil changes on time, previous before incident 6 week prior) causing all engine bears to go. Luckily, was able to work out a fairly decent deal to the tune of $1200, only to be faced w/multiple additional needed repairs thereafter and over a year later, I'm still trying to get to the bottom of why engine totally stalls when coming to a complete stop if my A/C is on - check engine light has been on since I purchased it & still won't stay off despite multiple re-sets & computer checks, as is ABS light (again, checked multiple times & since no issue I have left it as is) now battery light also comes on intermittently. All codes come back fine, and hoses & seals all fine.... as of two days ago, seems I'm now looking at engine cradle issue as well! nearly $3000 in (just counting these latest issues!) after replacing battery for a third time & tire replacement (all 4) twice within a year, in addition to breaks & rotors for 2nd time in 2 years...seems to be a common problem w/these vehicles and yet my VIN # isn't included in the recall...shame on you Chrysler....I am a single mother, who has had all regular maintenance and upkeep & cannot afford to continue to throw $ into this issue, and am afraid every time my kids are in the car that the stalling issues will cause a horrible accident!
I took my 2006 Chrysler Pacifica in to a Chrysler dealership because I couldn't pass the il emissions test. I was told that my subframe was very rusted and holes were in it. He told me that they fixed my car so I can pass emissions ($900) and basically told me to drive it for a few months and get rid of it. I asked him how much it would be to fix it and he told me, it would be very expensive. I did my research and there are a lot of people with the same problem. There is a recall for 04-05 Pacificas and after looking at pictures of other subframes for 04-05 models, they look just like mine (rusted w/holes). 06 Pacificas should also be in the recall. I did not call Chrysler because I felt I would get the same response as others. So now I have to pray every time I drive the vehicle that the subframe doesn't break. I still owe on the vehicle and can't afford another. Please do something!
My 2006 Pacifica engine cradle has been rusting for several years and now needs replaced. I called Chrysler a year ago. This is a common problem with Pacificas. This is a safety issue and a structural defect.
Today I was told that the engine cradle of my 2006 Chrysler Pacifica with 125214 miles was rusted out and needs to be replaced, will not pass nys inspection. Online I read that Chrysler is only are covering the 2004 and 2005 models. This is a extreme safety problem just like the defects in the 2004 and 2005 that Chrysler needs to cover.
The contact owns a 2006 Chrysler Pacifica. The contact stated that while the vehicle being serviced for an oil change with an independent mechanic, it was informed that the engine cradle needed to be replaced. The contact mentioned that the engine would shake while driving at various speeds. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000. The VIN was not available.
The engine cradle is rusting through leaving holes, and flaking off even when just touched by hand. This is a problem with 2004 and 2005 Pacificas as well; Chrysler extended warranties for those model years, but decided not to for 2006 for some reason. Really these should all be recalled anyway as it is a major safety issue since the engine support is rotten with rust which could easily cause major accidents.
The dealer at time of an oil change informed that the engine cradle is rusted to the point of being dangerous to my family. This should be a recalled item since I see on the internet this is a repeated pattern of endangerment to these Pacifica car owners.
Today I was told that the engine cradle of my 2006 Chrysler Pacifica was rusted out and needs to be replaced. Online Chrysler says they only are covering the 2004 and 2005 years. I believe this is a extreme safety problem that Chrysler is overlooking.
A D V E R T I S E M E N T S
- Sunnyvale, CA, USA