This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my car I turned on my turn signal to turn right onto the highway, and upon accelerating my check engine light beeped and turned on, then as I turned my wheel and tried to accelerate it wouldn't and then my car died. I then had my car towed to my house where it remains until I have it towed to the dealership.
The contact owns a 2006 Chrysler Pacifica. While the vehicle was undergoing routine service, the technician noticed rust on the engine cradle. The vehicle was taken to an independent mechanic where it was diagnosed with severe engine cradle rust. The vehicle was unsafe to be driven and was not repaired. The manufacturer was not notified. The failure mileage was 89,000.
This vehicle had a recall from Chrysler. I was given a claim #[xxx] and when I spoke to Chrysler I was told that our VIN # was not covered due to the fact that they themselves had ended the recalled vehicles 2 weeks before ours was produced. That is absolutely ridiculous as our vehicle suffered the exact same problems as they all did 2 weeks earlier!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have owned this 2006 Chrysler Pacifica fwd touring model since brand new. We live in Michigan so of course there are winter issues associated with cars in general. However, this vehicle is in great condition garage kept all of its life unless driving, no surface rust, etc etc. Basically a great car. I went to get the oil changed and the technician told me by the way there is a big rut hole in the sub frame and you might want to have that looked at. He also stated it looks strange because the rest of the car is in such great shape. I had new struts and tie rod installed about 2 years ago so I took it in there to have it looked at next. I was then told this is amazing, but we have seen this before on these Chrysler Pacificas! (red flag). They told me to check with the dealer because there is probably a recall on it. I then called the dealer to make an appointment to have it looked at. The service tech told me he knows what I am talking about and took my VIN number over the phone. After a few minutes he told me there was an extended warranty for this case and unfortunately it did not cover my VIN. Then he suggested I call Chrysler customer service to complain and see where it gets me. (nice). After speaking with Chrysler and told them the story and how it basically renders my car unsafe to drive she explained to me that there was a warranty for a 6 week period in 2004 and I did not qualify. I have read numerous articles on the internet now about this problem and possible class action lawsuits. Needless to say, I drive around with children in the car and this thing is a time bomb and Chrysler needs to admit there is a problem and warn all current owners before someone gets injured or killed!
- Bath, MI, USA
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The contact owns a 2006 Chrysler Pacifica. The contact stated that the driver's seat belt failed to function, the service engine indicator illuminated, and there was an internal leak emitting from the vehicle. The vehicle was taken to the dealer where it was serviced per NHTSA campaign number: 06V432000 (power train); however, the fuel pump module was not replaced. The technician was unable to determine where the vehicle was leaking. The vehicle was taken back to the dealer on several occasions, but the failure was unable to be replicated or diagnosed. The contact was waiting for a response from the manufacturer to determine the recommended repair solution. The approximate failure mileage was 147,000.
The contact owns a 2006 Chrysler Pacifica. While driving various speeds, the vehicle stalled and was able to be restarted. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump, water pump, cam shaft sensor, catalytic converter, oxygen sensor, timing belt, pvc valve, and multiple other parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact was aware of NHTSA campaign number: 06V432000 (power train), but the VIN was not included. The manufacturer was notified. The failure mileage was unknown.
Reccall F44 (fuel pump module). This recall was for repair/replace of module due to fact that Pacifica cars stall with faulty unit. My car has stalled numerous times. I took to dealer as instructed by recall letter. The dealer said they made repair. My vehicle continues to stall. Dealer would not replace part again. I am stuck with a vehicle I cannot drive because it is unsafe to drive.
My car failed inspection because my mechanic noticed it the engine cradle was rotting and had holes in it all over. So he said this is an ongoing problem with Chrysler Pacifica's and that they were poorly designed. To repair would cost me about $2000-2500. I feel horrible and lied to because Chrysler isn't taking responsibility for this defect. That kind of money is not in my budget. I don't understand how something so important could be overlooked by Chrysler.....I'm really fed up.
The contact owns a 2006 Chrysler Pacifica. While having the vehicle inspected, the contact was informed that the engine cradle was rotted. The vehicle was taken to a dealer where the technician confirmed the engine was rotted and needed to be replaced. The vehicle was unable to be repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.
Intake plenum has failed causing the car to stall out when turning in front of oncoming traffic. Definitely a safety hazard. This defect is in all Chrysler Pacificas. As a secondary consequence, this defect causes excessive emissions, increasing air pollution.
Took car to mechanic and he noticed the motor mount subframe was completely rotted out and cracked that supports the engine weight and suspension of the car. Though no incident took place yet, this issue could have had the engine fall out at any time.
The engine light came on. The car would not accelerate over 25 mph. It kept feeling as if it was stalling when stopped at light and trying to accelerate. Hard to go up inclines. After being parked for 4 hours we noticed the car was smoking. I called the fire department who discovered that the insulation and the engine was smoldering. It is now at excalibur being looked at. I was driving on a city street when this happened. When we discovered the car was smoking, it had been parked for four hours.
Entered the freeway and after reaching speed of approximately 55-60 mph I heard a loud sound that sounded like a small explosion. Someone driving in the lane next to me began frantically pointing at the engine of my car. Immediately I saw smoke and flames coming from underneath the car's hood. I pulled off the exit that I was approaching, parked the car at the curb, jumped out the car, dialed 911. Fire department responded in a couple of minutes and by this time entire engine and hood was on fire.they put the fire out. Car was not able to be placed in neutral or any other gear, but was still towed to the dealership that performed repairs to fuel injectors and other components of the engine on February 2, 2016. During Feb. 2016 incident the gas pedal would not give power to make the car accelerate, car started smoking and giving off fumes that smelled like burning plastic. Car repairs were made in that incident. Going to have diagnostic performed to research if there is a connection/relation between February 2016 incident and June 2016 incident.
My vehicle stalls when remaining still, or if driving it will just shut off. Turning left around a round about it will shut off. Recently when stopped it will idle high then sputter as if it wants to shut off, sometimes it does. I know there has been a recall for vehicles made up to the date November 2004. Mine was manufactured May 2005, should that make a difference even though mine was manufactured one year later and still can have the same problem? just a note, I have young kids in my car. Another problem is the engine, in researching I notices that there have been a lot of complaints about rusting engine mounts or breaking of engine mounts. As may complaints that I have read, I believe that there should be a recall. I have an engine mount that is rusted and worn out. For the safety of all the 900 and something complaints in forums, I believe this should be fixed. I also believe that my 2006 Pacifica should be in the stalling recall notice and be fixed also. One year apart should not be judged in a issues. This happens a lot an many dates, but I can only put one.
When we bought the car not 11 months ago we were never told about any structural damage. A week ago we noticed a bad thumping as we were driving, so we took it to a car shop and that's when they found over 4 inches of rust on both sides of the engine cradle and they told us it was unsafe to drive.
I had taken my car in a week ago for an issue with the car making like a popping sound when I turn hard. Well after mechanic drove it and then put it on a rack to take a look underneath and do their inspection they told us we cannot drive vehicle as it is unsafe. The cradle was completely rusted and I could stick my hand in it. At any point in time it could have completely fell off and wrecked my vehicle. It could have been catastrophic. This is dangerous and Chrysler is aware of the issue but refuses to do anything about it. Now we are going to be stuck with the repair bill. I called Chrysler and spoke with an agent named brittney whose only response was I am sorry there is nothing we can do. Even after explaining any type of accident with my children in the car could have been catastrophic. They do not care. Something needs to be done to cover all vehicles. I only have 75,000 miles on the vehicle and the cradle is the only part rusted. Chrysler does not care about any of that just that the vehicle does not fall within the 2004 or 2005 range. Please help something needs to be done before someone loses their life over this issue.
A D V E R T I S E M E N T S
- New Brunswick, NJ, USA