This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The cradle and frame is completely rusted out. My motor can drop out any second. It is a hazard to be on the road. I cannot drive it. The car is at a shop.
There have been numerous reports regarding the Chrysler Pacifica having under body frame damage. My mechanic inspected the undercarriage of my vehicle when performing an oil change recently and noticed that both sides of the frame are severely rusted and have holes in them. He advised that it will not be safe for driving in a short period of time. He advised that this is a major safety issue and should be under recall! please advise.
The contact owns a 2006 Chrysler Pacifica. While driving 40 mph, there was an abnormal vibration coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the engine support was rusted, and it was a matter of time before the engine and transmission would separate from the subframe of the vehicle. The vehicle was not repaired. Courtesy Chrysler Dodge Jeep Ram (440 28th St SE, grand rapids, mi 49548, (616) 452-2143) was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 185,000.
The contact owns a 2006 Chrysler Pacifica. While driving, there was an abnormal squealing noise and the contact noticed that the subframe was deteriorated. The contact called a local dealer (putnam Chrysler Dodge Jeep, 157 providence pike, putman, ct 06260) and was informed to schedule a service appointment. The contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 183,340.
I own a 2006 Chrysler Pacifica with a rusted, rotted, and broken sub-frame & engine cradle which could have resulted in catastrophe had it given out at high speeds & the engine fell out of the car or hit the ground. There have been many, many reports of this issue - just the ones that I've found, but there's been no investigation that I can find. There are no recalls except the one recall issued for Chrysler Pacificas in snow-belt states that were built during a 6-week period in 2004, this only covers the 2004-05 models. Even though this is a well-known problem in all 2004-2008 Chrysler Pacificas, not just the ones built in that small window of time from February-March 2004. My car was manufactured in October 2005. There is no recourse for owners, except to pay $4,000-$5,000 out of pocket to repair it, if it's repairable. Mine is not. I lost any value that was in my Chrysler Pacifica, which aside from this major structural issue is in excellent condition. I wasn't able to trade it in on a new vehicle, I was simply out a car I took care of and paid good money for. I even washed and waxed the car often during the winter months to prevent rust, as I do with all my cars living in northern Wisconsin. This is not simply a rust issue, if it was then this would happen to all other makes and model of cars, too. There are 80 year old cars with better sub-frames than my 12 year old car. There is absolutely nothing I can do about this. And I'm not alone. There was a class action lawsuit about this filed in Ohio but it was dismissed by a federal judge. There are numerous other complaints online, I'm sure a lot of them are on your own website. So please help us out with this!!!! we can't afford to hire lawyers that are willing to take on Chrysler!!! we need your help!!! there are a lot of these cars still on the road today! please take this seriously!!!!
- Superior, WI, USA
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Engine cradle/sub-frame rotted completely due to rust, one side broke free yesterday, leaving the engine only supported by one side of a still incredibly rusted and rotted engine cradle. The vehicle is no longer safe to drive, and is my only means of transportation along with a necessity for me to do my job and earn money. I have no other options, and I am now without a car I very much need. Chrysler is aware of this issue, but only issued a recall for Pacificas manufactured in March-April 2004 that also were sold in salt-belt states. I live in Wisconsin, so it is a salt-belt state. However, my Pacifica was manufactured in October 2005 so it is not eligible for the recall. My final payment of a 48-month auto loan is due in 2 weeks, and my car is a total loss. I need a solution to this problem.
Took car in for routine oil change. Tech came back and said that the engine is about ready to fall through due to the frame and engine cradle rusting through.
The cross member that supports the drive train is rusted at the joints where it meets the frame of the vehicle. This affects both steering and shifting, as the motor will actually shift on initial pull off; and because the steering is anchored on the same member, looseness in the steering wheel can also be felt. I noticed the rusting about a year ago when I went to do my first oil change as the car owner. On 9/12/2017 I was riding home and heard a metallic clank, as if something had fallen off of the vehicle. Upon arriving at home, I looked under the vehicle. You can see that the cross member is rusting and twisting under the load of the engine. I am leary about driving the vehicle, but it is my only mode of transportation.
The contact owns a 2006 Chrysler Pacifica. The contact heard an abnormal cracking noise while driving. The vehicle was taken to an independent mechanic who stated that the subframe was cracked and rusted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 205,000.
2006 Pacifica with 105,000 miles. Took in for service and mechanic found badly corroded engine cradle. I can peel the rust away and put my fingers in the holes and gaps in the center support tie in. In addition to stress cracks in the LH side of the engine support. Dealer told me no warranty coverage, no recall. Cant afford repair and car is unsafe to drive. Frame rusted out after only 11 years old!! what happened to "made in America" stood for quality and being a good thing.
We took our car in for a front end alignment and thank god we did. Our motor was moments from falling out of the car! there was so much rust and corrosion that the shimmy and pull and lunging we felt was the weight of the motor coming loose! the fact that this has been a recall on Chrysler Pacificas of adjacent years and due to the number of online complaints we found when searching for a recall should be enough of a reason for Chrysler to apply a recall but apparently they want to wait until people die because their engine falls out of their car going 70 mph on a highway. We ended up paying about $2500 to have it fixed. This is unacceptable. A safety issue like this should have been dealt with years ago.
A-frame on car has rusted out which at any time could snap cause the transmission and engine to drop which will cause the right passenger wheel axle and bearing to break and snap off which is a hazard. Also emergency parking break has rusted out of nowhere and fell into the drum of back wheel and rubs causing a hazard and loud noise., Chrysler could not explain why either one of these things happened when neither are being used and the car was purchased certified new used from dealer 5yers ago. All of this was discovered while driving and I heard a snap and a rattling sound while driving and decided to take it to a shop and they found the bigger problem.
Engine mount/cradle has rusted through. The car doesn't have 100,000 miles yet. This issue probably started years ago and no mechanic notified me before the warranty ran out. I understand that Chrysler isn't covering 2006 models even though they know this is an issue. I was told continuing to drive the car was dangerous, but this is a very costly fix - more than the car is worth - considering Chrysler will not take responsibility for not coating the engine cradle to prevent this from happening. It is affecting steering and handling of car as well.
I bought my car at a dealership put money down, it passed inspection in October of 2015. I had it reinspected in June of 2016 then not only 8 months later the whole bottom of my car was all rotted out, I had it looked at, I was told it shouldn't have been inspected 8 months before and this was February of 2017 when I was told this. I went back to the dealer that I bought it from but failed, talked with one of the owners of the dealership but failed. I'm on disability and I couldn't afford to get another car but had to because of dr appointments ect. So this incident put me in the arms of severe financial hardship. From what I was told by a couple garages my car was very unsafe to drive, with the sub frame being rotted out, the rocker being all rusted all the way through I believe the reinspected an unsafe vehicle from the date I had it reinspected by the dealership. If you need repair paperwork from the dealer and from another source I do have how much and what needed to be repaired.
The engine cradle is rusted out making this car extremely unsafe to drive. This car has been maintained throughout its life and is in excellent shape otherwise. However, the cost to replace the cradle has been quoted at $2500.
My vehicle has failed New Hampshire state safety inspection because of sub frame rust. I am told that this could result in a failure that could cause the vehicle to suddenly loose handling ability or loss of the engine motor-mounts ability to hold the engine in the vehicle. This has been estimated to be a very costly repair. My concern is that premature failure has cost me harm to either drive the car because I like it or even to trade it because of this unexpected failure.
Had to get transmission rebuilt-and the transmission mount replace-catalac converter replace--than a thugging and clanging started--another mechanic replaced both tire inner and outer rods replaced, and now mechanic is saying the subframe is cracked and corroaded and may have to have sub frame mounts replaced
The contact owns a 2006 Chrysler Pacifica. While the vehicle was undergoing a front end alignment, the technician discovered that the subframe and engine cradle were severely rusted and the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 160,000.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA