CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
90,946 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Chrysler Pacifica suspension problems

suspension problem

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2005 Chrysler Pacifica Owner Comments (Page 9 of 9)

« Read the previous 20 complaints

problem #18

Dec 262012

Pacifica 6-cyl

  • 129,000 miles

A D V E R T I S E M E N T S

I took my car into the dealer where I purchased it and have it reg. Service I was looking to have a oil change and a sticker. They changed my oil $29 and rejected my car for a rotted frame and told I should not drive it. Service manager also told me they Chrysler would pay for the part $4500 and labor but I was responsible for $300 ded. And all the parts that needed to be replaced if any were damaged, motor mounts etc. No loaner or rental this was not my bad the car was great till that day I have a $5000 loan and over $5000 worth of work to get a sticker. When I went in to sch. Work they said deal off, part was sent back I cried for real.

- Wrentham , MA, USA

problem #17

Mar 272013

Pacifica 6-cyl

  • 116,000 miles
Driving down the street and the car started shaking and then something sounded like it snapped and the steering wheel was almost locked and could not steer. Had it towed to the mechanics and he said the under frame and the brackets attached from the chasis to the frame holding up the engine had broken off. I got home looked online and found out that there are a lot of complaints about rusting in the under frame and that it is a very unsafe condition.

- Orange, CA, USA

problem #16

Jun 012012

Pacifica

  • 93,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while driving at various speeds and going over a bump, she heard a loud noise in the front end. The vehicle was taken to a dealer. After diagnosis, the contact was advised that the front driver and passenger side struts were weak and needed to be replaced. The vehicle was repaired for the front struts. Immediately after having the repairs done, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 93,000. The current mileage was approximately 95,000. The VIN was unavailable.

- Grinnell, IA, USA

problem #15

Dec 282012

Pacifica 6-cyl

  • 113,000 miles

A D V E R T I S E M E N T S

Working on the car notice the subframe is rusted thru on ths passenger side. There are many issue logged in on the internet with this particular defect. It is my understanding there is a recall for certain vins. My vehicle was built on Aug 20, 2004. After contacting Chrysler they say the car is covered under a extended warranty. My problem is if I hadn't looked under the car this issue may have led to a catastrophic failure.

- Wallingford , CT, USA

problem #14

Dec 192012

Pacifica 6-cyl

  • 127,000 miles
I took my car into a garage in waterford, ct for suspension problems. On raising it, he found that the sub-frame is rotting badly due to rust. There are several holes in the frame and he told me it was dangerous to drive. I contacted Dodge and they have opened a case - 22909122 they asked me to take it into a Chrysler dealership which I am doing tomorrow. They will pass on an inspection report.

- East Lyme, CT, USA

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problem #13

Nov 132012

Pacifica 6-cyl

  • 81,000 miles
Took 2005 Pacifica to our mechanic to check a noise in the front suspension components and was informed that the frame cross-member was severely perforated by rust and that the vehicle was unsafe to drive due to flexing. This cross member supports the engine, transmission and front suspension components. On-line research shows a number of similar complaints for the 2004 and 2005 model years. Mechanic called a local Chrysler dealer and was told that a recall (#13-001-12) was issued by Chrysler but that our vehicle did not fall within the specified date range. Took photos of the damage and are awaiting repair estimates. Will contact the manufacturer however others report that the manufacturer has refused to fix this failure occurring in vehicles beyond the recall dates.

- Middlebury, IN, USA

problem #12

Aug 242012

Pacifica

  • 116,000 miles

A D V E R T I S E M E N T S

My very well kept 2005 Pacifica failed inspection at my local mechanic due to a completely rotted cross member frame. Substantial rotting in multiple spots. Many holes. Took car to Chrysler dealer and they inspected car and told me they had never seen a worse frame. Quoted me in writing, $5779.98 to repair!!! opened a case with Chrysler to find out if they would do anything for me. Yea right. They even went as far as to say the dealer said they only gave me a parts list, not a quote. Liars! said it was normal wear and tear in New York. Cars built from 2/23/04-3/31/04 were given an extension to 150,000 miles warranty for such problem. Chrysler knows about this problem and are not taking responsibility for it. Needs to be a recall! I am going to repair with used cross member for $1500 and I'm selling it afterwards. Do not want any part of Chrysler again!

- Ithaca, NY, USA

problem #11

Apr 202012

Pacifica 6-cyl

  • miles
Sub frame rusted out, declared unsafe to drive.

- Sault Ste. Marie, MI, USA

problem #10

Dec 012011

Pacifica

  • 102,000 miles
A letter was sent to some 2004-2005 Chrysler Pacifica owners that the front engine cradle and suspension mount frame warranty was being extended to 15 years or 150,000 miles to owners in states that use road salt because off corrosion problems. They go on to carelessly explain that if your are not experiencing vibration and shaking you need to do nothing-- by the time its that bad its almost to late! mine was not shaking but I had my Pacifica inspected any way and found rust holes in front frame, one was the size of my fist and on the other side may be three or four fingers wide. I stopped driving the vehicle immediately and called the phone # listed on the notification letter twice, both times they denied a problem because it was not listed as a recall on their web site and besides my vehicle did not fall into the VIN block "? there are cases listed on the internet where state dmv inspection stations have failed these vehicles because they were unsafe to drive because of frame corrosion. I am having the engine cradle replaced at my expense. How can a manufacturer have such a flippant attitude about a known serious safety issue" does this fall under a hidden warranty or recall.

- Cedar Rapids, IA, USA

problem #9

Jan 012007

Pacifica 6-cyl

  • 51,289 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that the rear suspension would leak at any time. The dealer repaired the rear output half shaft lange and right rear axle numerous times, but the failure recurred. The manufacturer was notified and assisted with the repair costs to the vehicle. The failure mileage was 51,289 and the current mileage was 78,000. Updated 11/01/11 the rear differential was repaired three separate times, due to a leak. Upated 06/13/12

- Jackson, WI, USA

problem #8

Aug 312011

Pacifica 6-cyl

  • miles

A D V E R T I S E M E N T S

Took the car to local Chrysler dealer (bournival Chrysler Jeep, york, me) for annual inspection. Was told car could not be inspected because the front cross member had rusted through in spots.(car had been inspected at the same facility a year ago and no problem was found) the problem was confirmed by an independent mechanic. Car has 91,500 miles. I have read of Chrysler offering a 10-year, 100,000 warranty on this problem but neither the service manager nor NHTSA could confirm. There are dozens of instances of this problem, both in the United States and Canada listed on edmunds (townhall-talk.edmunds.com/direct/view/.F0ec024/258). this is a dangerous situation that should be cleared up by Chrysler.

- York Harbor, ME, USA

problem #7

Sep 012009

Pacifica 6-cyl

  • Automatic transmission
  • miles
2005 Chrysler Pacifica. Consumer states defective airbag the consumer stated the air bag light illuminated in September 2009. Also, there were problems with the transmission control module, brakes, wheel sensors, a clogged throttle body and for the past 18 months there has been a popping sound coming from the left side of the steering components. The dealership made repairs three times, but the popping sound eventually came back. The drive shaft was replaced three time and the rack and pinion was replaced three times.

- Elizabethtown, KY, USA

problem #6

Oct 142009

Pacifica

  • 87,500 miles
I own a 2005 Chrysler Pacifica that was bought brand new in October 2004. In October 2009, I was driving home during afternoon rush hour. I noticed my car smoking and attempted just to make it home. About 20 minutes later, my car began to hesitate and turned off once or twice when I stopped at stop lights. Eventually, the car shut down completely on a major thoroughfare and would not restart. After being towed to the nearest dealership, I discovered that the radiator hose had been blown off and a hole basically ripped in the coolant jug as a result. Repair cost: $564. Prior to releasing the vehicle, the service technicians noticed how loudly and roughly the car was running and did further tests, to discover that the motor mounts are broken and in need of repair, which caused the problem that I paid nearly $600 to fix. Projected cost: An additional $900. That's a total of $1500 for a four-year-old car!!! I've searched and have seen numerous reports of repeated motor mount breaks and problems. Called Chrysler who basically is turning a blind eye to the numerous complaints.

- Columbia, MD, USA

problem #5

Apr 152009

Pacifica

  • 82,144 miles
2005 Chrysler Pacifica with 82,144 miles; broken motor mounts with failure of both front axles and tie rod ends.

- Memphis, TN, USA

problem #4

Jan 242007

Pacifica

  • miles
I purchased a 2005 Pacifica touring with AWD in the summer of 2006. Three times my car has had difficulties when there was a dusting of snow blowing over the road. The 1st incident was on Jan. 24 2007, the front end of my vehicle started to lose control and finally I went into a spin. I was in the left lane of a 2 lane road heading South. My car spun in front of the vehicle in the right lane, through the ditch, and finally ended up in the trees on the other side of the ditch. I suffered only minor injuries-neck sprain, but I took out a highway sign and a tree. Damages to my car totaled over $11,000, I got it back from the body shop 1 month after the accident. The 2nd time I was by myself, the 3rd time I had my 1 year old daughter in the back seat, both times I wasn't driving fast, the second time it kept swaying even after slowing down to 30 mph. This has caused me a lot of concern so my husband started having to drive me to work during the winter months. Now we are planning to sell the Pacifica because of the poor gas mileage. I don't feel comfortable selling this vehicle without reassurance that there's nothing wrong with it. Recently the front end has started to make noise every once in a while also. It makes a low thudding sound that makes my ears feel like they're going to pop. My husband tried putting the car in neutral and turning the ignition off, but it still kept making the noise. It first started about 2 months ago and I've heard it three times, we've also had problems with the blinkers failing to turn off.

- Mora, MN, USA

problem #3

Sep 102005

Pacifica 6-cyl

  • Automatic transmission
  • 2,826 miles
My problems began on 10/03/05 @ 2,826 miles. Since that time there have been a litany of problems through eighteen months. Wheel sensors -6 were replaced. Front end noise like a rubbing sound. Returned to dealer several times. Accelerator sticking. Returned to dealer several times each time they lubricated the linkage but after two weeks the problem continued. At this point nothing else was done concerning the accelerator. Next, problem a defective axle, replaced. Power module replaced. Doors would not lock and car would not start after installation of the power module. The car had to be towed to the dealer. It was repaired. Parking brake assembly fell apart in the rear brakes as I was driving down the highway. Parking brake assembly replaced by the dealer. Front end vibration again brought to dealers attention. Another wheel sensor replaced. On 5/24/07 brought my Pacifica back to the dealer concerning the front end noise. They replaced the power steering pump on 5/30/07. On 6/04/07 returned to the dealer noise in front end still there. Also, the accelerator still sticks. Concerning the front end noise, they said that a power steering line was leaking and they repaired it. The accelerator butterfly was finally replaced after over a year of complaints. On 6/08/07 I returned the car because of the same noise in the front end every time you turn left or right. At this point they decided to replace the steering rack. I picked up the car on 6/14/07 the vibration rubbing noise was still there. I returned to the dealer on 6/15/07. The service manager told me that they could not fix the car and to take the car home and wait for Chrysler to call. It has now been 6 weeks and they have not called. I have called the dealer several times for up dates, they say that they do not have any information. Chrysler's letter, dated 6/26/07 states, " we consider this matter closed, " even though the car has still not been repaired.

- West End, NC, USA

problem #2

Aug 162005

Pacifica 6-cyl

  • Automatic transmission
  • 6,267 miles
The passenger side and driver side lower control arms have both been replaced within one month of each other. Car still shimmies and steering wheel vibrates on speeds over 50 mph. I thought that by replacing the lca's it would resolve this issue, but now I feel less safe in this vehicle, especially on the highway. Called Chrysler, E-mailed Chrysler numerous times regarding this vehicle. Asked that it be replaced under the lemon law or shaken faith doctrine, but as of now, no offer of replacement. Had this vehicle 86 days, and it has been out of service for 26 of them/ 30% plus of the time. Have already filed 3 previous complaints with NHTSA.

- Longmeadow, MA, USA

problem #1

May 232005

Pacifica 6-cyl

  • Automatic transmission
  • 3,804 miles
Popping/clicking upon turning, stopping, taking off- had car just 2 days and had to bring back to dealer- read all of the service bulletins, and safety recalls, defects and complaints - found it to be the power transfer unit - ptu - seems that this is a problem with 2005 pacificia's. dealer had 3 days. Internal side molding on psg 2nd door defective / pulling away from frame / exterior back black panels faded already/ wet carpet on driverside floor - smells/mildew car is new!

- Longmeadow, MA, USA

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