CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.
So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.
If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,113 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this car new in 2005. It has 140,00 miles on it. This week my wife took it in for a oil change and they said the motor is ready to fall out as the engine cradle is rusted out. They said the cost to fix this was $3-$4 thousand dollars. We don't have this kind of money and it's the car my 16 year old daughter drives 22 miles to school. I have resurched this issue and it's one that you are aware of and don't seem to care about. After the GM issues I'm disappointed that you have not made owners like me aware of this. Does someone need to get killed before you force Chrysler to recall these?
Rusted engine cradle. Known issue by many Pacifica owners. Alot of owners complaining via internet. Am sure you have received hundreds of complaints for this rusted frame issue where the engine can fall out while driving and killing passengers. Chrysler is aware of the issues and never notified owners of this vehicle and the aforementioned problems.
Engine cradle rusting out on passenger side. No help from dealer or Chrysler customer care. They have known about this problem for some time. So many of these vehicles are still on the road and people do not realize they are driving a death trap. Cant imagine what would happen at 70 mph and the engine falls out.
In July 2009, during the vehicle safety inspection, the first signs that the engine cradle was rusted and even perforated in some places were reported. Now, it is getting worse and worse, vibrations can be felt when driving and great concerns are made on this vehicle safety. Updated 12/08/14
Upon taking car in for routine nys inspection was informed of severe engine cradle rot. Estimated repair $4000. Car has less than 114K miles and is only 9 years old. I cant afford to repair and even though I have opened a case with Chrysler they are not willing to help me. Chrysler admits issue when they offered extension of warranty on 2004 and 2005 models but refuses to issue a recall or fix the problem at their cost. Owners are stuck with a costly repair option. Chrysler should be addressing this safety issue.
- Saugerties, NY, USA
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Engine cradle/frame assembly is severley rusted. This was detected by conrad's located in green, Ohio 10/23/14 when servicing the vehicle. It is verified by duanne's automotive center, North canton, Ohio 10/25/14. Chrysler never sent me a recall notification for the rust condition. It was a recall item. It is very dangerous. It is costing me in excess of $1200 (parts and labor to install used cradle assembly - new is not available for purchase) to replace.
After getting a routine oil change the dealership told me that my engine cradle (subframe) had a hole in it about the size of a grapefruit. It was rusted through. The engine could fall out. Contacted Chrysler and they will not fix the problem. The car drives terribly. This is extremely dangerous and should be recalled.
While having my oil changed my mechanic called me over to show me the rusted engine cradle. I have researched and have found this to be a problem with many Chrysler Pacifica 2004-2005. I contacted Chrysler and was told there was a recall but only for vehicles built from Feb 2004-March 2004. If so many people are having this problem then why is it such a small time frame" the same issues still apply to the vehicles manufactured outside that small window. Is the safety of the consumers whose vehicles were manufactured during that month time frame more important than the hundreds of people who have evidence of the same rusting of the engine cradle" when I purchased this car, I did so for safety and quality and now feel like both are lacking.
I purchased this vehicle not to long ago. Then when having my brakes done, my mechanic pointed out the huge rust holes in the engine frame of my car. He said it wasn't safe to drive the vehicle because the engine might fall out. I contacted Chrysler but the said there was no recalls on the vehicle.
Was told by my mechanic that the car would not pass inspection as the front sub-frame that holds up the engine has major corrosion and is a safety concern. Checking the internet confirms that my cars condition is not unique. Chrysler does have a recall out for this model and this condition but it is only for vehicles in a six week manufacturing window and my vehicle does not qualify. It should. Cost of repair I was told by the dealer is $4,100 plus. Part alone is $3,870. This needs to be investigated by your organization please. This sounds like the Toyota Tundra pick-up frame issue. Same problem.
The contact owns a 2005 Chrysler Pacifica. The contact stated that while servicing the vehicle, the dealer discovered that the cradle on the passenger side was completely rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 107,000.
Took car to be inspected and was told the engine cradle was rusting out and the car would not pass inspection. Dealer quoted me $2,000 to replace; got second opinion and paid $1,700 to have the cradle replaced. Just discovered this website (09/2014), otherwise would have filed this complaint earlier. Seeing the number of complaints on this same issue on this website makes me feel Chrysler should reimburse me for the money I spent to have this repair done.
9/23/14 took my Pacifica to shop to have ac fixed once on the lift they informed me that the subframe was rusted out and my car was unsafe to drive. So scared to drive vehicle, I was informed that it would cost 3000. To 5000 to fix. I don't have that kind of money being retired. Chrysler informed me that my car was not built between Feb. And March 2004 so they wont cover it. How ridiculous is this that they don't stand behind there products. Are they waiting for someone to die from this error.
The contact owns a 2005 Chrysler Pacifica. The contact stated that while the vehicle being serviced, the technician informed the contact that the engine cradle was severely rusted. The technician stated that the cradle needed to be replaced. The vehicle was not repaired. The failure mileage was 128,600.
The sub frame under the drive train has rusted out to the point that it has little or no structural strength, this has essentially rendered the car inoperative and unsafe to operate. The car has barely 100,000 miles.
I took my car in today for an oil change and was told that the engine cradle was severely rusted and unsafe to drive. The repair would cost $2700. I called Chrysler customer service for assistance however my car was built August 18, 2004 and not during the time of the extended warranty was issued for cars built Feb 23 - Mar 31, 2004. I have the same issue as the cars built earlier in the year, however, I am out $2700. Why isn't this extended to other Pacifica's built in 2004 with the same problem?
Engine cradle rusted through. Still holding engine however, hearing a popping noise when placed in gear. Mechanic stated vehicle not safe to drive. Have owned since 2005 and now not able to drive it.
My 2005 Chrysler Pacifica is unsafe to drive due to the front sub-frame/engine cradle completely rusted through. This problem seems to be happening to several Pacifica owners all over. This is truley a faulty device which Chrysler should recall on and fix or cover the cost to fix this problem.
A D V E R T I S E M E N T S
- Morenci, MI, USA