Rusted engine cradle / subframe. Many near missed accidents. It's so bad I had to stop using the car. Forced to buy another vehicle because Chrysler customer care said they won't repair it. Ongoing for 2 years now.

- Walton, KY, USA

While in for inspection in June '14, we were advised by the mechanic that the engine cradle assembly had rusted through and was unsafe - they would not pass it through inspection. Otherwise, the car is in excellent condition, and has been maintained properly throughout our ownership. Our research indicates this is a problem with the initial factory paint application - it was defective and allowed for premature corrosion of the cradle assembly. There are many instances of this posted on the internet (some of which have been addressed by Chrysler - but not all). This is dangerous and something should be done before accidents start happening (especially with children involved given this vehicle is a minivan).

- Yardley, PA, USA

I bought the car Feb 6th 2014 from a buy here pay here. After I bought the car I noticed that the vehicles gas light would move on its own from half a tank to empty while driving also my lights would flicker and engine would make a humming noise also after getting on and off the freeway, hittiing the gas pedal car did not want to accelerate and would sputter. On June 13 2014 my vehicle was putting while going 35mph and just shut off on me while driving with my son in the car.

- Columbus , OH, USA

The contact owns a 2004 Chrysler Pacifica. The contact stated while stopped, the vehicle suddendly accelerated independently to 65 mph. The vehicle failed to stop although the brakes were engaged. The contact mentioned that in order to stop the vehicle, the transmission had to be shifted into park. The vehicle was towed to an independent mechanic. The technician diagnosed the engine mount was disconnected. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 120,000.

- Sterling Heights , MI, USA

The engine cradle has rusted out and the engine is ready to fall out of the car. Cannot pass safety inspection. No assistance from Chrysler on this after many calls. It seems to be a very, very popular issue. They said they will only fix something that has a recall. So basically they will not stand behind their products unless they are forced to. What a shame!

- Pittsburgh, PA, USA

The contact owns a 2004 Chrysler Pacifica. The contact stated that he was informed during routine maintenance that the front engine cradle was cracked. The contact referenced service bulletin NHTSA id number: 10045080, however when the vehicle was taken to the dealer the dealer advised that it only applied to vehicles manufactured from February to March 2004. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 76,137.

- Mount Carmel, PA, USA

The contact owns a 2004 Chrysler Pacifica. The contact stated that after parking the vehicle, flames were coming from under the front end of the vehicle. Approximately two minutes later the front end of the vehicle exploded. The vehicle was destroyed. The fire department was notified and extinguished the flames. There were no injuries. The manufacturer was not notified of the defect. The failure mileage was 89,000.

- Newport News, VA, USA

I went to get an oil change and was told by the mechanic that the frame that holds the engine was rusted out and he took pictures and showed me. He said the engine could fall out at NY given time. I took pictures and it looks like an old car from the under carriage. The rust is horrible and I was not aware until now. I'm scared to drive it. And I will have it towed to a collision shop to see how much it will cost to fix it.

- Roseville, MI, USA

Engine stalls when turning hard left turn. This newly installed engine in my 2004 Chrysler Pacifica, was previous 2 weeks, when incident happened. The old engine went out, 9 days after I purchased the vehicle, with about 160,000 miles on it.

- Blackduck, MN, USA

I have suspicion that my 2004 Chrysler Pacifica's motor mounts are below expected standards. I monitor my vehicles for complaints and recalls to insure that if I have to have work done on my cars it is for expected wear and tear of any vehicle. It is through this monitoring that I have noticed that I am not the only person to experience what sounds like substandard motor mounts. This has been my 1st vehicle of any kind to require replacement motor mounts.my 2005 Pacifica with 200K miles has had to have both motor mounts replaced. It seems that before they were replace they were no longer functioning and the motor was being held in place by 3 other minor mounts. Apparently, the backorder is so bad that it could not be guaranteed within 2 months. I had to order them through a 3rd party in order to replace before any major damage was caused. This raises red flags: Are these faulty mounts" do they no longer make these mounts for other vehicles? if so, is it due to substandard design? why has there not been an investigation? this is not right. What can I do" read more: www.faqs.org/car/Chrysler-Pacifica-2005/structure/#ixzz2yzeis2hs

- Frankfort, IL, USA

TL - the contact owns a 2004 Chrysler Pacifica. The contact mentioned that the engine cradle was completely corroded. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 127,000.

- Fort Wayne, IN, USA

I am almost verbatim submitting an identical complaint that you received a day after I was shown the exact same problem, after taking my Chrysler Pacifica in for a routine oil change. This is exactly what I was told too on March 28, 2014. I was told I have a subframe/engine cradle that is severely cracked and corroded on the passenger side of the vehicle and showing wear on the driver side. I was not informed of this serious safety issue with my vehicle. I have submitted an email to Chrysler and am waiting their response but understand that customers are most often told there is nothing they can do to assist with the nearly $3000 cost of replacement, because the vehicle was not made in the narrow window of production that they claim was affected and subject to recall. And may I echo the entire last complaint that was submitted that I just read because it's exactly how I feel too. I have read that Chrysler also selectively decides who to help with the cost of repairs, regardless of their recall window and warranty, after the customer makes enough noise. If it is not their fault, why are they doing that" the nbc report also indicates that NHTSA sees no pattern with the numerous claims you have received outside of the supposed recall window, like this one, how many people have to be put at grave risk before you see a pattern" you might see a pattern if more people knew they are driving unsafe Pacificas, so that they could report it. Please reconsider your recall decision, as Chrysler's liability is certainly more than a couple months of production. "

- Perrysburg, OH, USA

On March 29, 2014, my 2004 Chrysler Pacifica, purchased in August 2003, was inspected and diagnosed, by the dealership where it was purchased, to have a subframe/engine cradle that is "rotting" or in other words, severely cracked and corroded. I was not informed of this serious safety issue with my vehicle by Chrysler. I was informed by a recent investigative story on the local Chicago nbc station, followed by internet research of the issue. I called the customer service number given to me for Chrysler and was told that there is nothing they can do to assist with the $2600 cost of replacement, because the vehicle was not made in the narrow window of production that they claim was affected and subject to recall. Chrysler told me the warranty they offered, related to the recall, was expired for my vehicle anyway. I never received any notification of the problem or that warranty, because they were keeping this problem a secret to most of their affected customers. I have read that Chrysler also apparently selectively decides who to help with the cost of repairs, regardless of their recall window and warranty, after the customer makes enough noise. If it is not their fault, why are they doing that" isn't this the same type of behavior that Toyota and Chevrolet have exhibited? the nbc report also indicates that NHTSA sees no pattern with the numerous claims you have received outside of the supposed recall window, like this one, how many people have to be put at grave risk before you see a pattern" you might see a pattern if more people knew they are driving unsafe Pacificas, so that they could report it. Sorry if I am being a bit pointed here, but the I don't understand how Chrysler and NHTSA can ignore this issue. Please reconsider your recall decision, as Chrysler's liability is certainly more than a couple months of production.

- St. Charles, IL, USA

Discovered engine support has a rust through hole approx. 1 3/4 X 3/4. also showing other areas of rust damage. This auto is low mileage & garage kept. Have photos with tape measure if desired.

- St. Clair Shores , MI, USA

During an inspection my mechanic informed me that the engine cradle is rusted thru. The cradle is so rusted that he is afraid that the engine will fall out of the car. I have always been a Chrysler guy but this is bad!

- New Holland, PA, USA

I have had this car for six years bought it used. I have had the front motor mounts replaced four different times. If I turn sharp they break. The first two times the warranty covered them. I think this is a recall issue and Chrysler should be liable for repair charges. I just pray no one gets killed before they investigate the seriousness of this just like Toyota.

- Birmingham, AL, USA

On Thursday, January 30th, my 2004 Chrysler Pacifica was taken to jack williams tire and auto service center in camp hill, pa because of a drivability vibration and/or shake. The mechanic called and said, you were lucky to get the vehicle here in one piece; the engine cradle is so badly corroded that you are lucky that the engine did not drop out of the vehicle. He would not release the vehicle until the engine cradle was replaced because of this severe safety issue. On Saturday, February 1, 2014, I did some research only to find that this is not news to the Chrysler group llc.... in a letter dated November 9, 2010, Chrysler group llc states this is an issue with some vehicles, especially those driven in areas of high salt usage on roadways. The letter informs owners that the warranty period for the front engine cradle (of Chrysler Pacifica model years 2004 thru 2005) has been extended to 10 years or 150,000 miles whichever occurs first. I did email Chrysler group llc customer assistance about my situation and my request for reimbursement and the response I received was: The vehicle has exceeded the time and/or mileage limitations of the warranty. Since my vehicle is 2004 and under 150,000 miles I sent a letter to them asking them to please review their decision and in a letter dated 2/21/2014 I received a letter with one sentence stating "after thoroughly reviewing your request and our files on this matter, we respectfully concur with our previous decision." This is an extreme safety issue. The mechanic said that our engine could have dropped out while we were driving and I have 3 children - - I would hate to even think about what would or could have happened if that would have happened!

- Newport, PA, USA

I have a major corrosion problem on the right side of the engine cradle. I complained of a noise coming from that side and asked my mechanic to take a look as he was fixing a tire. What he found was startling to say the least. I'm in fear of my life and possibly others, if this engine were to break through the rest of the corrosion. He warned me not to drive it and to get another car. I called Chrysler today February 24th to find out what my options were and was told I'm out of warranty and to go to the local Chrysler dealer for assistance.tomorrow I will go there and find out what could be done. The feeling I'm getting is the cost will be in the thousands. Money I don't have. I search the web for information and found that many others have the same problem yet Chrysler won't issue a recall. Some owners were informed and some Chrysler shared the expense. If Chrysler wanted to protect the public I would think Chrysler should issue a recall. People's lives are at risk.

- Laurence Harbor, NJ, USA

We had our 2004 Chrysler Pacifica looked over by a mechanic around March of 2012 because our teenage daughter got her drivers permit. We wanted to make sure that the car was safe for her to drive. He looked over the car and told us that we should start thinking about replacing the engine cradle. He said that engine cradles in the Chrysler Pacifica were known for corrosion. We continued to due our normal maintenance on the car and as of today we are not able to drive the car until we get the engine cradle fixed. The car is not safe to drive and it only has 107,000 miles. This is very expensive to fix. I did research online and discovered that Chrysler group llc Pacifica's front engine cradles warranty has been extended to 10 years or 150,000 miles, whichever occurs first in 2004 - 2005 model years. I called Chrysler customer service and read them off my VIN # and they said it was not covered. I asked why and was told recalls are based off of VIN # not what was printed in the letter. I asked to speak to a supervisor and they would not give connect me to one but would have one call me back. I called back and filed a complaint with Chrysler customer service on 2/19/14. We work very hard for our money and to have Chrysler not cover our car is upsetting. This is a safety issue and I it is being ignored.

- Aurora, OH, USA

The contact owns a 2004 Chrysler pacific. The contact stated that the engine cradle was corroded and the engine had become partially detached from the engine cradle. The vehicle was taken to an independent mechanic, who diagnosed that the engine cradle was severe corroded and would need replacing. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 105,000. Updated 3/14/14

- Lowell, IN, USA