CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.
So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.
If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.
10.0
really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
104,640 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have Chrysler Pacifica 2004. Have taken good care of vehicle, no accidents. Vehicle began shaking violently when driving down road. I have brand new tires. Had them rebalanced couple of times. Still vibrating violently. My mechanic could not find any problems except that engine cradle for engine is badly rotted out with rust. I looked on line for problem and see that Chrysler had not properly coated the engine cradle and has led to frequent problems and dangerous driving conditions, due that the engine could fall out of vehicle. This is of no fault to owner. I didnt feel safe driving a vehicle that the motor could fall out of. This is a safety issue that Chrysler should be responsible for. A consumer should not have to worry that there seat belt or air bag might fail and they definitely shoudnt have to worry about there engine falling out of there car while driving down the road, which could lead to a wreck or fire. Thank you for your time and consideration.
Has taken to state inspection and they said there's rust. Didn't think of it as a big issue until I read the hazards of rusting frame on the engine could drop the engine while driving. Now not driving it. It had a tire rod repaired last year and still went out this year. It might be due to corrosion. A lot of electronic problems too. Felt like wasted my money every year keeping this vehicle in shape. This state also likes selling these types of vehicle so they can juice folks money every year for inspections and repair. They put salt on the ground every winter that eats up the frames of the vehicle.
Engine cradle rusting has holes down both sides could also affect my stearing what peeked my interest was that I read that 2004S built in February and March mine was February Chrysler sent a notice I never received one for this problem.
The front sub frame engine cradle is rotted/rusted- over a period of time, the bolts are not holding securely on my 2004 Chrysler Pacifica. It is loose the engine and the transmission rely on this cradle to stabulize the parts for use of driving a safe vehicle
- Gary, IN, USA
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I purchased a used vehicle from a local auto dealership on January 30, 2017. After driving the vehicle everyday for about a week I began noticed the car would shake and pull to the left even while driving at very slow speeds.on February 23, 2017 I took the newly purchased Chrysler Pacifica in for an oil change. I received a call from the mechanic about 15 mins after I dropped the vehicle off and he informed me that my front engine cradle was severely rusted and if I continued to drive it the engine could fall out at any minute. I rushed back to the location that my vehicle was being serviced and I was shocked at how bad the engine cradle actually was. There was at least an inch gap indicating it was beginning to separate from the body of the car. I took pictures of the damage and emailed them to the dealer that sold me the vehicle. I also did a quick internet search for front engine cradle damage in 2004 Chrysler Pacifica's and came across numerous consumer complaints having the same issues with 2004 Pacifica's. I also found Chrysler previously issued an extended warranty to resolve defective engine cradles for owners residing in salt belt states and vehicles with under 150K miles. Confident that my vehicle qualified for the extended warranty I contacted Chrysler directly. I was informed by the Chrysler representative that the Pacifica I currently own does not qualify to receive repairs under the extended warranty because it was built in January of 2004 and warranty only covers front engine cradle damage to vehicles that were built after February 23, 2004 and before March 31, 2004.
I found out my Pacifica engine craddle is rusted all the way through. Chrysler told me my car was under the extended warrenty but it expired in 2014. I did not know about the rust until now.
The contact owns a 2004 Chrysler Pacifica. While undergoing a routine inspection, the certified mechanic diagnosed that the engine cradle and subframe were rotted. The mechanic diagnosed that the cradle and subframe needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in a recall. The approximate failure mileage was 155,797.
The contact owns a 2004 Chrysler Pacifica. The stated that while stationary, the sub-frame of the vehicle deteriorated with rust and had a huge hole in it. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
The front engine cradle part of the frame is almost completely rusted through. This is the identical rust claimed under the Chrysler Pacifica rusted engine cradle lawsuit that was filed in the United States district court for the southern district of Ohio-eastern division - holland, jr. Et al V. fca us llc. This is also the same rust covered in the Chrysler tsb bulletins.
Rotted out sub frame seems to be very common and expensive fix due to being poorly built. Can't get other necessary repairs until sub frame is replaced because if it is moved it will completely crack in half!
The contact owns a 2004 Chrysler Pacifica. The contact stated that the subframe was rusted. The vehicle was taken to the mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.
The contact owns a 2004 Chrysler Pacifica. The contact observed a loud abnormal noise from the front end of the vehicle. The contact observed under the vehicle that the subframe was rusted along the engine cradle. The contact stated that he was an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 234,000.
The engine cradle has rusted to a point that it is dangerous to drive this vehicle. It's a good running car with only 105000 miles with nothing else wrong.
Sub-frame (engine cradle) corroded and rotted, engine and transmission metal support structures are severely weakened by rust through sub body framing. Chrysler is aware of the problem and has issued a very limited recall which excludes many of the cars directly affected in this model/year. When I contacted Chrysler I was told that my VIN# was excluded. The basis and rationale for the exclusion were capricious and arbitrary, (ie.) production date.
Took Pacifica into the service shop for a routine check of the air conditioning not working. Upon putting the car onto the car rack, the mechanic discovered that the sub frame under the car and under the engine, was seriously rusted and has a large crack. He advised that the car can either be fixed by welding another frame for $1500 or to get rid of the car as it is unsafe to drive. We have 2 kids and with all the driving around town we do, this car should be fixed by Chrysler given the recent history of issues that were brought up a couple of years ago.
A D V E R T I S E M E N T S
- Brighton, MI, USA