This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After getting out of my car and noticing a oil leak on the driveway, I took it to my mechanic and he diagnosed it as a failed front crank seal. Vehicle is maintained with normal maintenance and oil changes ever 3000 miles. It only has slightly over 47000 miles and a major mechanical problem.. well, I contacted Chrysler customer care and they cant help.. I had it repaired and absorbed the full cost myself..then as of this weekend 12/27/13 I had the same problem again...called Chrysler and they won't help at all I'm reading about this being a pretty common problem with the 2.4 engines isn't it time we hold out manufactures responsible"?" to at least absorb some of the cost for parts failing way too soon in their expected life...if this would have happened on a long trip I might have been in much worse shape...vehicle was 4 quarts low when I finally alerted there was another leak.
I purchased my new 2007 PT CRUISER from hayes Chrysler Dodge Jeep, Inc. In lawrenceville, ga on January 27, 2007, with 32 miles on car. I was instructed to drive the car and return in three weeks for a new car check and list my concerns regarding the car. At this time in informed the service staff that the car did not accelerate when entering the freeway and passing other cars. The service staff returned my car to me indicating that they could not find any problems with the car. A few months later the car check engine light came on. Again the service staff told me they did not find any problem with the car. My check engine light came on several time after my initial return each time the service staff did not find any problem. Each service visit I informed the service staff that the car still did not accelerate. On a routine oil change I spoke to a new service staff employee, told him of my concern and dissatisfaction with the car. After waiting for over an hour, I was told that they had finally found the problem (69K plus miles, 3 years later) the engine had misfired cylinders. I was told that apparently all this time the computer in the car and the engine were disfunctional and didn't communicate. The service staff attempt to fix what I would call a defective parts. After the fix the car still did not perform. About three weeks ago the repair failed. My check engine light came on and I was told that what was fix had broken. I was also told by the Chrysler Corp. Engine trouble should be discovered during a routine oil change. It was not in my case. It took three years of routine oil changes before they discovered the problem with the defective engine in my car. I feel hayes & Chrysler Corp should be responsible for the re-repair. Can you help or advise where I can seek assistance. Thank you
The contact owns a 2007 Chrysler PT CRUISER. The contact stated the piston ring in the engine has burned out causing the engine to fail. The contact took the vehicle to a local mechanic who stated the vehicle needed a new engine. The contact did not notify the manufacturer of the failure. The failure mileage was 86,000.
The contact owns a 2007 Chrysler PT CRUISER. The contact was driving 35 mph when oil started leaking from the engine. The contact stated that he previously noticed a oil puddle in the driveway of his home. The vehicle was towed to a dealer where a diagnostic was performed that determined that the short block in the engine would need to be replaced. The contact was concerned that the vehicle could have stalled and caused a crash. The failure mileage was 41,112.
2007 Chrysler PT CRUISER, front crank shaft seal blown out 5 time since 2/2008. Leaking oil- over 1 quart every 10 miles. Fixed 4 time by a ase certified mechanic. Contacted Chrysler and was told that this is a know issue with the 2007 PT CRUISER and that it needs a short block. Found 100S of accounts of this online people experience it. Chrysler referring to it as a silent recall. Oil light doesn't come on at high speeds could lead to an engine seize.
- New Brighton, MN, USA
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Iwas driving and entering the expressway from an on ramp when my check engine light came on after I heard a ding sound. I tried to excellerate and could not go over 20 miles an hour with out the car sputtering as if it was not getting gas. I drove to the nearest off ramp and preceded to a dealership where I had an oil change done on the same car a month prior. I had bought the car used from carmax just 4 months ago and it only had 44,000.the tech said it was probably something minor. When he called to tell me what was wrong it was not minor. The cam and crank position sensors had gone out. At the tune of $491 to fix it. I called the operations manager at carmax and all he wanted to say was thank goodness I had bought the extended warranty so it would only be $300 for the deductible. I saw that there were others with this same problem. I have had more people tell me that these cars (PT CRUISER) have many problems and that something is always going wrong with them. I wish I had never gotten this type of vechile now!!! I am stuck with this car because I cannot trade it in, I would be upside down. Hopefully I will not have the oil problems that all the others have had. If I had known they were built in Mexico I would not have even thought about buying it.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that there was an internal failure with the engine. The crank seal was knocked out due to the engine design which caused oil to leak on the exhaust system. The contact called the manufacturer who offered no assistance. The vehicle had not been repaired. The current and failure mileages were 85,000.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated the vehicle was losing engine oil at an abnormally rapid rate. The vehicle was taken to a local repair facility where the mechanic advised that the crank shaft was loose and pushing the front crank seal and pistons. He also advised that the failure could cause the engine to fail at any moment. The failure and current mileages were 54,000.
1)massive oil leak. From front crankshaft seal being pushed out 2)Chrysler 2.4 have (inner company memo)star 3)remove engine measure crankshaft endplay then replace with short block.
The contact owns a 2007 Chrysler PT CRUISER. When approaching a stop light or when idling, the vehicle vibrates violently. On one occasion, the vehicle stalled while idling. The contact has taken the vehicle to the dealer for diagnostic testing on numerous occasions, but they could not locate any failure codes nor duplicate the failure. The safety hazard still exists. The contact filed a complaint with the manufacturer. The failure mileage was 35,700 and current mileage was 40,000.
Thrust bearing failed and crankshaft was badly ground on thrust surface. Thrust bearing set only had thrust bearing surface on upper half. 5 weeks after this repair the seal failed again. Mechanic replaced the seal at no charge but could not warranty as he has no idea why it failed. Contacted Chrysler and they considered a refunding our original repair cost but then denied. I have all corresponded with Chrysler, the mechanic as well as the crankshaft and bearing pieces.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that the vehicle would not shift gears and continued to become stuck in second gear. The check engine warning indicator illuminated on the instrument panel and the dealer could not duplicate the failures. On a separate occasion, the vehicle failed to shift gears again. The dealer replaced all of the engine solenoids to remedy the failure; however, the failures persisted. The dealer informed the contact to bring the vehicle back to the shop. The VIN was unknown. The failure and current mileages were less than 10,000.
I was leaving a shopping plaza when I drive over, a huge pothole in the right lane I using to leave for home. In my 2007 PT CRUISER. Which in turn damage my radiator, radiator support beam, the bottom of bumper and grill, and I was just inform to that the head gasket is needing a replace it as well.
Bought 2007 PT CRUISER with 00003 miles at 12 months of use and 13000 mi engine had to be dismantled, camshaft was pushing seals out faulty engine assembly, these cars were manufactured in Mexico and built cheaply, oil dipstick was dry no oil lamp ever came on found the problem by the puddle of oil on driveway, could of blown engine while driving on highway.
The contact owns a 2007 Chrysler PT CRUISER. While driving 60 mph, the check engine illuminated and then the vehicle overheated. The dealer stated that the thermostat was stuck and the head gasket warped to due heat. The head gasket and thermostat were replaced. The failure mileage was 1,100 and the current mileage was 1,258. Updated 12/12/2007 malfunction light illuminated, engine vibration probably caused vacuum hose to loosen. The repair of vacuum hose to evaporated system on October 17, 2007. Updated 12/12/07
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- Unknown, DC, USA