This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No events leading to failure other than noticing the seat heaters seemed to put off more heat than other comparably equipped vehicles. Seat heater burned through seat cover and seat cushion foam into a pillow that had slipped behind my daughters back. If it had not been for the pillow, my daughter would have had serious burn injuries as she was asleep at the time of the malfunction. So far Chrysler has done nothing to correct the problem. The old parts are still in the vehicle. Chrysler has inspected the vehicle and says the seat heater unit itself malfunctioned otherwise the system is normal. However, the drivers seat also reaches temperatures that will cause burns also.
- Bristol, TN, USA
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- Bristol, TN, USA