This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hesitation in vehicle in all speeds (5 speed), took to Chrysler at least 5 times (4 different dealers) to correct the problem.....the following was performed... 1) re-flashing of PCM 2) changing of spark plugs 3) check of spark plug wires 4) fuel injectors checked for clogging 3 times dealers replaced one (or more) or all spark plugs (within one year) 1 time PCM was re-flashed 2 times dealer claimed that the hesitation was 'normal' 2 times dealer claimed that the hesitation was not found, when each time it was insisted that the technician or service manager drive the vehicle to confirm the hesitation. Gathering all invoices for correct dates...
- Piscataway, NJ, USA
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- Piscataway, NJ, USA