This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2003 PT CRUISER turbo Oct 13th 2002, in Feb 2003 I took it in for service because I had noticed red fluid leaking. I was alarmed 2 C atf leaking from a car with less than 9,000 miles on it. Anyway I took it in & they replaced the seal & bearing on the left side. On May 28th I took it to a bodyshop 2 get ghost flames painted on it. June 12th came along and they called me to come see the car finished. It took my breath away. I proudly approved of the work they could then buff and detailed it. On June 14th after being buffed out the car was being driven to the detail shop on the freeway when all of a sudden the front left tire seized up and threw the car across 4 lanes of traffic and into an embankment where it came to rest.the driver got out of the car after collecting himself. The front left wheel was broken off, fluid everywhere. Utah highway patrol impounded the car until I could be notified. I got the call from the bodyshop owner, he took full responsability and was willing to do whatever to make my car new "again". upon investigating the damage he noticed that the left front axle would not come out of the transmission. He littrially had to take the right side apart and use a bar to pound out the left side. He got 2 second opinions before calling me 2 tell me that the axil had seized 2 the bearing inside of the tranny. He suggested that I call the dealer. Finially on the 23rd of June the dealer came and got my car where it is still sitting up till this current day. They found $5500 worth of damage to the transmission/axle and such. They called a accident investagator that showed up July 2nd. I took him to the accident site where after 3 weeks you could still see the skid marks. The investigator gathered all his information and went back to Chrysler. I have call nearly everyday. I have just found out that my file is in their "legal" department. No one is talking. Now 2 wait and see what Chrysler is going to do.
- Lake Point, UT, USA
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- Lake Point, UT, USA