This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving with cruise control on I tried to press the brake pedal which would not move. I had to disengage the cruise control with the hand control. This is the third time I have had this happen. The brake pedal is frozen in place and will not move with any amount of force. After disengaging and re-engaging the cruise control, the brakes begin to work again.
The contact owns a 2003 Chrysler PT CRUISER. After purchasing the vehicle the brakes began squeaking. The contact was told that the brakes would be replaced before she bought the vehicle. When she arrived to pick up the vehicle she was informed the dealer that the brakes were still squeaking. The dealer stated that it would take two to three days before the brakes would stop squeaking. However, the failure continued. A few days later the contact returned to the dealer the tires were removed and orange dust was found on the brakes. The dealer cleaned the brakes, but never replaced them. Three weeks after purchasing the vehicle the contact had the air conditioning repaired because it would not blow cool air. In August 2006 the vehicle began running hot and failed while driving 58 mph. The vehicle was towed, and shortly thereafter the failure recurred and the vehicle was towed again. In September 2006 the engine was replaced. On April 19, 2007, a diagnostic test was performed on the vehicle because of steering failure. The contact was told that the steering wheel needed immediate attention because steering fluid was leaking into the bottom of the car and could cause a fire. She was informed that the engine that was installed in September 2006 failed. The contact did not provide an accurate VIN. The current mileage is 50,400, and failure mileage was 35,326. The consumer stated she went to the dealership to have the car repaired and they were rude and refused to help her. Later, the dealership asked for information to rent the consumer a car and the rental place refused to rent her a car if the vehicle was not fixed by smith Chrysler. The consumer stated the dealer sold her a car then changed the name on her paperwork, refused to give her the tags to the car unless payment was provided and told her she had the wrong VIN number for the car. The consumer stated wants her money back for the car and the dealer to take the car back. Updated 07/06/07
: the contact stated while driving various speeds when depressing the brake pedal, the brakes squealed. The vehicle was driven to the dealer who replaced the front pads and rotors. Also, while driving up hill the vehicle lost speed and intermittently when the accelerator pedal was depressed, the vehicle shook. The dealer could not duplicate the problem.
A D V E R T I S E M E N T S
- Van Nuys, CA, USA