This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler PT CRUISER. When the vehicle approached an abrupt stop and accelerated, there was an abnormal noise coming from the front of the vehicle. In addition, the contact stated that the vehicle veered to the right independently without warning while driving 40 mph. The contact discovered that the front passenger side cross member was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 136,616.
2002 PT CRUISER motor mounts keep going out. I had my mounts replaced 6 months ago. Then within 2 months they went out again. Now they are making noise again. These are obviously defective. If these mounts all fail, the engine can fall on to the axle and who knows what will happen?
The contact owns a 2002 Chrysler PT CRUISER. While making a right hand turn at 5 mph the sub frame underneath the front end of the vehicle broke. He could not control the vehicle or drive it. The vehicle was towed to a mechanic who inspected it and the consumer was told that the main cross member/sub frame deteriorated and caused the entire front end to come apart. The dealer was not notified. The manufacturer was notified and a complaint was filed but it was denied due to lack of maintenance on the vehicle. They offered no other assistance. The failure mileage was 48,100. The consumer stated as he was making a turn, the vehicle came to a sudden halt. When he exited the vehicle, he discovered the front wheel was leaning toward the road. The vehicle was towed the Chrysler dealer. Upon inspection, Chrysler denied the consumer claim stating the reason for the failure was due to lack of maintenance on the vehicle. Updated 11/10/10
While driving, vehicle was stuck on rail road tracks, when consumer was able to move vehicle from tracks, there was undercarriage damage and right front tire damage, vehicle shut off and both air bags deployed, consumer sustained severe damage to face and chest and was knocked unconscious and is receiving physical therapy, prior to purchase of vehicle, consumer informed dealer that plastic from the airbag was partially sticking out of the steering wheel, but dealer assured consumer this was ok, consumer is also concerned there may be a recall on vehicle.
While driving, vehicle was stuck on rail road tracks, when consumer was able to move vehicle from tracks, there was undercarriage damage and right front tire damage, vehicle shut off and both air bags deployed, consumer sustained severe damage to face and chest and was knocked unconscious and is receiving physical therapy, prior to purchase of vehicle, consumer informed dealer that plastic from the airbag was partially sticking out of the steering wheel, but dealer assured consumer this was ok, consumer is also concerned there may be a recall on vehicle.
A D V E R T I S E M E N T S
- Rosemount, MN, USA