This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler PT CRUISER. While attempting to start the vehicle, all the meters, gauges, and instrument panel lighting failed to function. In addition, the interior lighting also failed to illuminate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Hello. I tried copying and pasting my letter into this box however, my letter is too long. Therefore, I am completing this online form and then will mail in my entire letter, documentation and the like to your mailing address along with a copy of this online form. The complaint is regarding my 2002 Chrysler PT CRUISER, VIN# [xxx] and it is relating to the fact Chrysler refuses to repair my vehicle under the current and active NHTSA recall # 01V288000 (instrument cluster problem). Today, 8/5/05 I will mail my letter detailing the entire problem but I am submitting this portion online to get the process started. Thank you for your time and attention. Sincerely, [xxx]. the vehicle was in motion when a pop noise was heard caused by a spark within the dash above the speedometer. White smoke had come billowing out of the instrument cluster. The overhead lights in the headliner did not work properly. The circuit board was burned. Other problems: Transmission fluid leaked and squeaks were coming from the rear suspension. The sway bushings had worn out and were replaced. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The instrument cluster on my 2002 PT CRUISER stopped working. The dome light and the warning signals for leaving the headlights on or the keys in the ignition are also not working. Although some 2002 cruisers were recalled for an instrument panel failure, the dealer (fitzgerald automall in gaithersburg, md) told me that my car is not covered. The dealer said there was a failure somewhere in the instrument cluster that it would not repair and offered to replace the entire cluster. I believe that this type of defect should be the subject of a recall or repaired by Chrysler at its expense.
- Bethesda, MD, USA
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- Effort, PA, USA