The contact owns a 2001 Chrysler PT CRUISER. The contact stated that the tire rod disconnected from the left front tire and cannot steer the vehicle. She stated that the part is non-serviceable. The mechanic stated that the tie rods are meant to fail and are normally self-greasing, however the tire rods are not. She notified the manufacturer who stated that there is no recall and the part is not under warranty. The manufacturer also stated that the part is usually not due for inspection until 90,000 miles. She also notified the local dealer and asked to speak with the regional sales manager. The representative has yet to respond. The current mileage is 82,580 and failure mileage was 82,500. Updated 02/01/08.

- Columbia, SC, USA

The consumer stated the front end of the vehicle did not respond to a quick turn in either direction. The consumer took the vehicle the to dealership for an inspection and discovered that both front tie rod ends were worn and would not pass inspection. In addition the control arm had lost a bushing which created a knocking noise. The consumer has replaced tie rod ends as well as the control arm bushing. Dealer noted this was a common problem with the PT CRUISER and this was a design flaw. The consumer contacted the manufacturer and they denied there was an issue with the PT CRUISER and that all cars have grease fittings called "zirks" since repairs no problems as of yet. This failure occurred 32,191 miles. Chrysler did say they would reimburse $150 for the tie rods ends but that was all.

- Depew, NY, USA