This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was at a gasoline station. As he pulled out heard a noise, and lost control. There wasn't any steering. Steering wheel was going around in circle. Dealership was notified, there were no injuries. The loss of control of the vehicle was caused by snapping in half of the bolt that hold the steering rack together. This vehicle had been involved in accident before this customer purchased it.
Both tie rod ends at steering gear box replaced. Failure due to wear of rubber bushings part no. 501825aa. This should be considered a dangerous situation which could lead to accidents, especially at highway speeds. Reported failures believed to be more numerous than Chrysler will admit. See oid; id 8449555 8/1/99, id 716813 1999, id 852875 10/29/99, id 715247 at 59,000 miles 9/1/99. Cost to repair $589.
Componant failure was the two bolts that secure tie rods to rack and pinion steering sheared off, both at the same length. This happened while backing out of a parking space. In turn, both tie rods, one to each wheel became totally disabled and all steering was lost. Removed the rack and pinion and foind no defects with operation. Replaced with a remanufactured one with new bolts from the dealer. Cause remains undetermined.
Both tie rod ends at steering gear box had to be replaced. Car would wonder all over road.. asked dealer why they failed at 59000 miles, just a wear point.. I've had to many other cars and trucks and never had a tie rod problem and this car has both fail at the same time....
Had new tires put on. Noticed that the front tires were wearing out when making a right hand turn. The wheels would whistle, and when coming down a hill and applying brakes, the front wheels shimmied very badly, especially when traveling at 45mph. Contacted the dealer, dealer inspected vehicle, and told consumer that bushings/tie rods and ball joints wore out
A D V E R T I S E M E N T S
- Pittsburg, PA, USA