Charging System, Battery Diagnostic Tools and Warranty
This information only bulletin discusses using the
correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
When testing batteries and charging systems, the correct battery tester and charger must be used.
Dealers must follow service information for the proper procedures when testing the charging
system and batteries. Also, the dealer must follow warranty policies and procedures for proper
reimbursement for battery replacement. Refer to the appropriate regional warranty manual to obtain
specific warranty reimbursement requirements. This may include specific data which must be
recorded and/or specific documentation which may be required to be attached to the work order. In
the event the warranty policies and procedures are not followed, warranty reimbursement could
be declined or charged back.
