This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chrysler Lhs. After the vehicle was started, the air bag warning indicator illuminated. In addition, the horn and cruise control failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the clock spring assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vehicle was not included in NHTSA campaign number: 04V480000 (air bags). The failure mileage was 100,000. The VIN was unavailable.
Was on my way to class, was hit on passenger front side of car, then hit head on by sitting truck, air bags never deployed (have pictures to prove this), and I have been disabled from work with ongoing daily pain. If airbag would have deployed I know I wouldn't have been thrown around in the car like I was.
A crack approx 10 inches in length to the left of the passenger side airbag and a new crack just started to the right of the airbag. I've contacted Chrysler two years ago only to be told tuff luck. They wouldn't even consider paying for materials. It scares me as I'm afraid that it's a safety hazard. My car is parked in a garage and well maintained. I only have 69,000 miles on it and when I complained I only had approx 40,000 miles on it. Not sure of the exact incident date so I've just added one so that I could proceed.
Consumer's vehicle was rear ended. Upon impact, it hit the vehicle in the front at 20 mph. Air bags did not deploy, but there was a crack in the dashboard.
When the vehicle was hit at 45 mph in the front center, the air bags did not deploy. Dealer notified. A semi truck pulled out in front of the consumer. The air bags and seat belts were on but the consumer had gone over the steering wheel and injured herself. (the consumers daughter was ejected out her seat as well)
While parked at a stop light another vehicle came across center divider and hit consumer's vehicle head-on. Upon impact, air bags did not deploy. Contacted dealer with no results. 2 people were injured in accident, consumer has contacted dealer who has not responded back yet.
A D V E R T I S E M E N T S
- Braintree, MA, USA