This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was having some uneven and premature front tire wear problems. I thought that the inner tie rod bushings were simply worn out. I found out instead that one of the bolts that hold the inner tie rod ends to the steering rack had actually sheared/ broken, and this was allowing the excessive slop in the steering. Obviously, if the bolt would have sheared all the way off, sudden and catastrophic (possibly deadly) loss of steering would have occurred, without warning. In order to remove/extract the broken bolt, the steering rack had to be removed from the car to facilitate access to the broken bolt with an extractor. This is an expensive 6 hours of labor job, to repair a simple broken bolt. Not only is it ridiculously expensive to repair, this is an item (the tie rod to steering rack bolt) that should never break from normal usage of the automobile. I subsequently found from on-line research that this is not an uncommon problem in the Chrysler LH platform cars. Also, that there have been many consumer complaints, and several lawsuits due to alleged defective design, insufficient service/inspection procedures, or materials, relating directly to the LH platform steering, including severe accidents caused by this identical failure. Also complaints of Chrysler offering no assistance to the consumer (including me) in regards to this very dangerous (and expensive to repair) defect.
I`ve had my transmission fixed 3 times and its going out again. The brakes have been replaced 3 times also the stabilizer bar, tie rods, and wheel bearings have been replaced on both sides. The car leaks oil and anti-freeze. The sun roof doesn`T close half the time, and the tail lights don`T work on the right side. Also on the highway one time all the water ran out of my car while I was driving.
Power steering rack being replaced again - 4th time; power steering pump being replaced again - 5th time; right strut assembly replaced twice; transmission leakag; tranmission replaced; right tie rod replaced; right stabilizer link replaced; replace ending serpentine drive belt; repair gas tank leak; repair ac connector & wires; replaced ac compressor; replaced water pump; replaced timing belt - both the dealer and Chrysler have been contacted on many occasions - currently vehicle is at dealer again to replace power steering pump and rack; however claim that parts are on national back order - vehicle has been at dealer for almost 2 weeks - this vehicle is very defective and appears to be unrepairable - one more than one occasion I was driving this auto when power steering went and rack split - should I be expected to ever behind the wheel of this vehicle again??
Auto has exhibited a consistent problem being a grinding noise accompanied by difficulty in steering. This problem manifests itself particularly in cold weather. Dealer has replaced: Right strut assembly, right tie rod end, right stabilizer link, right upper strut mount - replaced the steering rack on two occasions and the steering pump on three occasions. Despite these efforts, the problem persists. I have been advised by a dealer mechanic that the car is unsafe to drive yet I cannot get Chrysler Corp. To remedy the problem.
- Salem, NH, USA
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Tie rods broke twice. In addition, replaced transmission/premature wear of front brakes/comuter failure/driver's seat broke and check engine light came on/off.
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- Martins Ferry, OH, USA