This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air conditioning on the car leaks and smells. We bought the car used in 1996 and had it 6 months when it needed the complete transmission replaced. The air was recharged but continues to leak. We just put close to $2,000 into this used lemon and still have the air to fix and the alternator is going so we are told before we get stuck again. There is a loud wind coming from it now that was not there when we got the car. We just replaced the water pump and timing belt and the tension pulley. I wish Chrysler would at least fix the air conditioning because that is another $700+ we just don't have now. I am on social security disability and can not afford to fix it. I have a heart problem that the air concitioning would help with in the hot summer months around cincinnati, but it has taken all our tax refund money which we had better uses for this year. Is there anything anyone can do to help us"?"
Power steering rack being replaced again - 4th time; power steering pump being replaced again - 5th time; right strut assembly replaced twice; transmission leakag; tranmission replaced; right tie rod replaced; right stabilizer link replaced; replace ending serpentine drive belt; repair gas tank leak; repair ac connector & wires; replaced ac compressor; replaced water pump; replaced timing belt - both the dealer and Chrysler have been contacted on many occasions - currently vehicle is at dealer again to replace power steering pump and rack; however claim that parts are on national back order - vehicle has been at dealer for almost 2 weeks - this vehicle is very defective and appears to be unrepairable - one more than one occasion I was driving this auto when power steering went and rack split - should I be expected to ever behind the wheel of this vehicle again??
Vehicle has been in the shop sixteen times for repair service. The power steering belt came off and the consumer lost control of the vehicle upon applying the brakes to stop. The water pump has been replaced. Also, the air conditioner unit has been worked on four times, and the dealer can't find the problem. Vehicle is still in the shop for the 17th time.
- Strongvilles, OH, USA
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- Reynoldsbu, OH, USA