This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Chrysler Crossfire. The contact received notification of NHTSA campaign number: 16V081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 09/08/16
Received from Chrysler an air bag recall notification over 6 months ago. In notification said the part is not available now. Said that I would notified when part becomes available for free replacement. Have received nothing. The period to get part is too long. This a key safety issue and the part should have already been made available.
Takata airbag: The drivers side airbag can rupture, resulting in injury or death. However, Chrysler indicates that a remedy is not available, and has disabled the airbag, rendering the vehicle undriveable without putting the driver at unacceptable risk. Dealership indicates that they have no time frame for repair, as a suitable repair has not been identified and they do not know when it will be resolved.
We purchased the vehicle on 05/20/13. The light that warns of an air bag problem was on. We took it to feeny Chrysler, Dodge Jeep in gaylord Michigan on 06/10/13. They found that mice had chewed some of the wires. They repaired the wires and removed some mouse nests that they found. However the air bag light was still on and they said we needed a new air bag module. We dropped the vehicle off again on 06/26/14 to have them check the air bag light again. This time they put a new module in and the light was still on, indicating that there was no communication to the module. So, they ordered another module and installed it. When that one had the same result, (the module not communicating), they called Chrysler for help. They then went into the dashboard and found a pinched wire, fixed that and now everything works. My point is, it was a manufacturing error ( a pinched wire) creating a serious safety problem for the owner. The previous owner told us that the light was on when she bought it in 2011. At that time it was still under the warranty and I think it should still be covered now because it is a safety issue in spite of the age of the vehicle and the fact that it only has 38333 miles on it now.
- Cheboygan, Mi 49721, MI, USA
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- Santa Barbara, CA, USA