Purchased this vehicle in April of this year, from a Chrysler dealer. It came with a plastic window, which I found out, is not factory/standard. The dealer refused to take care of it. Found out about the X31 and sb-23035-11reva bulletin, contacted Chrysler about it, got turned down because we are the 4th owners of the car, and it was 3,000 over the 100K mile limit. I wrote sergio marchionne, the CEO of Chrysler, got a review, but was turned down again. Told that it "would not make good business sense" to fix my car! what!!? the problem is widespread, and since Chrysler has owned up, they should continue to be a good manufacturer, and take care of their customers, original or not. The condition is dangerous.

- Santa Fe, TX, USA

Purchased this vehicle in April of this year, from a Chrysler dealer. It came with a plastic window, which I found out, is not factory/standard. The dealer refused to take care of it. Found out about the X31 and sb-23035-11reva bulletin, contacted Chrysler about it, got turned down because we are the 4th owners of the car, and it was 3,000 over the 100K mile limit. I wrote sergio marchionne, the CEO of Chrysler, got a review, but was turned down again. Told that it "would not make good business sense" to fix my car! what!!? the problem is widespread, and since Chrysler has owned up, they should continue to be a good manufacturer, and take care of their customers, original or not. The condition is dangerous.

- Santa Fe, TX, USA

The rear window glass on the roadster has separated from the roof lining. I have been told that it can not be repaired only replaced. This presents a safety hazard when the adhesive fails completely and the glass falls out on a roadway or turns into a projectile inside the car while driving. Very costly to the consumer to repair should be recalled as it looks like there are many others with the same problem. This car only has 40,000 miles on it.

- Baytown, TX, USA

The contact owns a 2005 Chrysler Crossfire convertible. The contact stated that he noticed that the rear windshield delaminated and became a projectile. The vehicle was taken to an independent repair shop and the convertible top was being replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 30,000......update 01/20/12 the consumer stated Chrysler agreed to pay $1800 toward the replacement costs of the top. The consumer has since received the check. Updated 01/25/12

- Palm Desert, CA, USA

Rear window in roadster (convertible) top is becoming unglued / delaminated from the fabric top. If it comes completely unglued at highway speeds it could be quite dangerous.

- San Jose, CA, USA

The contact owns a 2005 Chrysler Crossfire convertible. The contact stated that the rear windshield was delaminating due to the convertible top. The vehicle was taken to a dealer where they advised her that she would have to replace the convertible top. The manufacturer was contacted and they offered no assistance. The vehicle was repaired. The failure mileage was approximately 38,000. Updated 12/02/11 the consumer stated there was a delamination of the rear window glass from the canvas of the convertible top.

- Palm Bay, FL, USA

The rear window glass on the roadster separates rapidly from the roof lining and if not caught in time will completely detach and become a projectile to the internal occupants or to other road users. Chrysler have indicated on their X31 recall for the problem the expectation that certain vehicles are warranted for 10 years/100,000 miles due to a manufacturing defect, but only for vehicles shipped to some 8 southern states. Their contention is that other vehicles are not affected but this is at odds with the experiences of myself and many others.

- Gilroy, CA, USA

In mid 2009 I noticed that the rear window glass in my 2005 Chrysler Crossfire roadster was delaminating from the canvas apparently due to a poor adhesive bond. I was able to re-attach it myself after I was refused service by my local Chrysler dealer due to "adhesives and the soft top are not covered". he cited "environmental factors can not be controlled" and are excluded from warranty service. This car was purchased in Georgia at a Chrysler dealership and is kept garaged. It is driven approximately 4500 miles per year, and is immaculate. The top is separating again and after contacting Chrysler customer care, I was told that mine is excluded from a recent "partial" recall for cars only manufactured on "certain production lines" in Michigan. Or originally delivered to a few "hot" states. Mine was apparently delivered to Michigan. Does this mean I can't drive it South past columbus, Ohio? this is a bald faced lie. Every one of these cars were manufactured and assembled in osnabruck, germany, and shipped here. The window is about to fall out and will look very stylish in the grill of the car behind me. This is a safety issue and should be addressed as such. My car will sit until either Chrysler comes clean on an obvious manufacturing defect or I can scrape up enough to pay for it myself. Updated 10/14/11

- Auburn, AL, USA

Chrysler reference # [xxx] tsb 23 035 11 the rear window in the contv. Top has been coming unglued. There are several cases to support this. Chrysler has no explantation for this or the reason that all roadsters are not being fixed/recalled. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brentwood, CA, USA

The contact owns a 2005 Chrysler Crossfire convertible. The contact stated that the rear window detached from the vehicle. The contact took the vehicle to the dealer and was told that the failure was a common occurrence but the window was not warranted by the manufacturer. The vehicle was not repaired. The failure and current mileage was 38,000.

- Mullet, TX, USA

This is a 2005 Chrysler crossfire we have owned and garage kept for 3yrs without any problems until today when the back window on the convertible top became delaminated. Searching the internet I found that this may be a common problem for other owners of this vehicle.I dont understand how this method of installation from the factory could be considered quality work because its just glued onto the denim cloth. This car has never been in an accident or treated in a negligent manner it is well taken care of and there is no reason for this to happen except for poor manufacturing processes.

- Ringgold, GA, USA

2005 Chrysler crossfire convertible top window fell out.

- Denton, TX, USA

Back window is coming loose from 2005 Chrysler Crossfire convertible top. Separating from canvas convertible top. Window rattles when driving on highway. Afraid window will fall out possibly causing damage or harm to others.

- Port Saint Lucie, FL, USA

The back window on 2005 Chrysler crossfire fell out rendering the operation of the vehicle useless until repaired.

- Portage, MI, USA

The convertible top's back window came unglued and fell out. Should be a mfr defect and be recalled.

- Boligee, AL, USA

I own a 2005 Chrysler crossfire limited edition convertible. Aug 23, 2010 I notice the glue seal around the rear glass dried up, which caused the rear glass to fall out and potential cause sever problems for the driver if not caught in time. This is a known manufactures defect, however, Chrysler will not own up to this problem. My top is like new and it is clear to me and others this is a mfg defect in the adhesive. In my opinion, Chrysler is shifting gears to the consumer and hoping the issue happens after the warranty period. I am under the mileage warranty, however, I was inform the 1st owner of the car is when the warranty begins, therefore, the car is out of warranty based on the years and not mileage! the replacement cost is $3500 for a new top and glass. We need help out here and your investigation is greatly appreciated. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Durham, NC, USA

In 2009, I purchased a 2005 Crossfire, it was in perfect condition with only 32000 miles on it. I have kept it in my garage. This last April, I noticed the rear glass window began to separate from the canvas top. I was surprised to find out it is only supported by adhesive glue. It is a glass window, what were they thinking, it needs better support. Chrysler has been of little help and I hate to replace due to the cost due and because the top itself is still in good condition. They need to remedy this as it seems to be a defect.

- Granite Bay, CA, USA

I own a 2005 Chrysler crossfire convertable with 55,000 miles on it. This mornign I went to get in the car and the back window had separated from the roof and was hanging by the defrost connectors. I took it to my Chrysler dealer and they said they had had a few do that. The only remidy was to replace the whole top! ($2500 !!!) it seems the heat seal adhesive used to hold the window in place is inadequate. I checked the internet and four many reports of the same problem. Is Chrysler not willing to step up to the plate and stand good for their product?

- Kingston, TN, USA

Own 2005 crossfire and the glass in the soft top is falling out. Chrysler refusing to be responsible. One attempt was already made to reglue the area coming unglued, but after several hundred dollars and 3 weeks later.. it still is falling out. I have been told by several auto repair top places that the entire top would have to be replaced... estimated cost $2500!!! I have learned in the last few weeks that this is a very common problem and obviously a manufacture defect and Chrysler should step up to the plate.

- Austin, TX, USA

2005 crhysler Crossfire rear window pulled away from canvas. Cannot be repaired. Needs a new roof at a cost of $2250. Under extended warranty, Chrysler dealer claims not covered. There are numerous complaints about this issue yet Chrysler does not stand behind this product.

- Summerfield, FL, USA