This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Auto/transmission/electrical system. I'm just so glad that this is a drive by wire car, especially when the cars electrical system can't regulate its voltage properly. You would think that daimler would have the electrical system built as tough as nails. Seeing that the cars life support is all dependent upon pulse power. So my complaint is do to the cars failure to regulate its power, it cooked my transmissions drive plate located internally on top of the valve body. Then surged back to the transmission control module & fried that. And some how, and I can't figure out why this occurred but, the internal gears inside my throttle body got fused together. This is strange to me seeing that the gears are made out of a composite. So with all that has occurred it has left the car lifeless for over 90 days now. I have contacted Chrysler Corp. Offices through there website, pleading with them to exchange the broken pieces. They only responded with "contact you dealer" so I have sent multiple "parts and service requests" to the two dealerships that I can go to. One is a " " five star dealership, and the other is not. I never once got a response from either one. Daimler said take it to the dealership, so I replied "the car does not drive", so again I requested a parts exchange, and again the same stock response "contact your dealer"...bla bla. I am more than qualified to install all parts that are needed to be replaced. I guess the rumors are all try, about Chrysler turning their backs on customers once the car has been sold. All I know is I am not paying for this, or heads will roll.
Its two things. I think because of one failure, it has caused another. The electronic system and over voltage, the failure of the voltage regulator in the alternator, I believe has caused the problems with the drivetrain (automatic transmission, and the hydrolic braking system) I have noticed significant pressure loss when applying brakes. In addition to that, when coming to a stop the car jerks back and forth in while in 1st or 2nd gear, as if the clutch wasn't engaging. However I could get that to jerking to stop if I applied the brakes really hard. 3-D wouldn't jerk, however it would slam down into the lower gears when coming to the stop. The electrical problem started happening back in October. The trans, and hydrolic issues just started happening May 23, 2005.
Car pops out of fist gear about every 100-200 miles. I have taken it to the Chrysler dealership four times. Each time they perform what "star" recommends. This never helps the problem. The car still pops out of gear. Now I'm told because there unable to duplicate the problem, nothing else will be done. I explained to the dealer it does it between 100-200 miles. The tech's only drive the car 3-6 miles.
- Portland, OR, USA
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- Valencia, CA, USA