This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ever since I have had my Chrysler Crossfire the ignition cylinder has given my problems, key will not turn in cylinder, not even to position one! and this happens of a daily basis. After a few tries to jerk the steering wheel it will turn on but not the last time and took it to the dealership and they said $1250 to repair the cylinder and that may not fix the problem. Have talked to many Crossfire owners and they all have had to same issue, why is this not a recall?
The contact owns a 2004 Chrysler Crossfire. The contact stated that she was unable to turn the ignition on. The vehicle was towed to a local repair shop, where they stated that the ignition switch was defective and as a result, the ignition tumbler needed to be replaced. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure mileage was unknown and current mileage was 79,516. Updated 08/31/11 updated 09/01/11
The contact owns a 2004 Chrysler Crossfire. While attempting to turn left at 15 mph, the steering wheel turned, but the wheels continued forward. The contact attempted to turn the steering wheel for approximately fifteen seconds and then stopped the vehicle. The vehicle was towed to the dealer. The current and failure mileages were 44,120. The consumer stated when the vehicle was first towed to dealer was also unable to start the vehicle with the keys. The consumer stated the vehicle was released on the September 21, 2007 and driven no less than 25 miles and the malfunction happened yet again. Updated 10/10/07
I purchased a used 2004 Crossfire 8/15/2007 (yesterday) at 47K, great condition. Right off the back, it was difficult to turn the key in the ignition. The wheel was hard to turn and really hard to get the car started. I drove home, because the dealer guy started the car for me, right then I should have questioned the situation. Later that night I took the car out and was stuck in a parking lot for 2 hours. Had to get a cab home, get my fiance to come help me turn the key. He couldn't do it either. We finally seeked help from 2 guys and one was able to finally turn the key. Got home, and was not able to turn it again. I fear that the steering wheel will always do this and what if it locks while driving, like the other complaint I read. The dealer said they will pick up the car today and take a look at it.
- Fairfax, VA, USA
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- Manassas, VA, USA