This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Chrysler Concorde. Driver's seat back suddenly reclined. The seat back will not stay up. Chrysler recall C04 (NHTSA campaign number 03V035000 had allegedly been performed on this vehicle by the selling dealer, laflam chryler in runnemede, NJ, on Feb 20, 2007. This recall is supposed to entail replacement of the seat bolt assembly to prevent this problem. I am the original owner.
The contact owns a 2002 Chrysler Concorde. While accelerating from a stop, the back of the driver seat reclined to the floor without warning. The contact pulled off the road and noticed that the entire seat failed. Chrysler stated that the vehicle was previously repaired under NHTSA campaign id number 03V035000 (seats:front assembly:recliner). The manufacturer stated that they would not repair the seat again for free and would not provide reimbursement for the repairs. The current and failure mileages were 53,000. Updated 01-14-08. A local mechanic replaced the seat track and tie rod end. Updated 12/12/07.
The contact owns a 2002 Chrysler Concorde. While idling at a traffic light, the driver's seat unexpectedly reclined. The contact stated that the seat could not be raised. The contact took the vehicle to the mechanic and they stated that the cause of failure was the front seat power assembly. The mechanic repaired the vehicle. There is a recall for the front seat power assembly (NHTSA campaign id number: 03V035000). The current and failure mileages were 52,000.
- Boynton Beach , FL, USA
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- Sewell, NJ, USA