This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler Concorde. While accelerating from a stop, the back of the driver seat reclined to the floor without warning. The contact pulled off the road and noticed that the entire seat failed. Chrysler stated that the vehicle was previously repaired under NHTSA campaign id number 03V035000 (seats:front assembly:recliner). The manufacturer stated that they would not repair the seat again for free and would not provide reimbursement for the repairs. The current and failure mileages were 53,000. Updated 01-14-08. A local mechanic replaced the seat track and tie rod end. Updated 12/12/07.
- Boynton Beach, FL, USA
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- Boynton Beach, FL, USA