This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was disappointed with headlights. As long as he was driving in day light everything was fine. But, when he was driving at night he could not see. The low beam gave him an approximate distance of 75 feet in front. Consumer complained to dealer, but was told by dealer there was nothing that could be done because that was the way the lightening system was designed. Also, consumer was told that even if he had the headlights changed it would not be any different because the type of beams that fitted this vehicle were all the same, and they could not be adjusted. Consumer was afraid that he could be in an accident because it was hard to see at night.
Consumer states that all the rubber surrounding various vehicle body components is "popping" off. Specifically the rubber surrounding the headlights, doors and windows. Dealer is unable to determine cause.
Consumer notice rubber sealing around head light is separating from head lights. Dealer has been contacted will replace at consumer charge. Nlmdealer informed consumer that the whole head light assembly would have to be replaced on both lenses.
- Westfield, MA, USA
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- New Foundland, 00, USA