This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated that according to the mechanic at the local dealership, the hydraulic lift that holds up the trunk was not designed to hold the load. The trunk fell on him, but did not injure him. The dealership stated the hydraulic lifts need to be replaced on both sides. This has been happening since purchase of vehicle. Also, he stated the vehicle was low to the ground, the front end scraped when backing of the driveway or driving over a bump. He took the vehicle to two dealerships, and was willing to pay out of pocket. Both dealerships stated there was nothing that could be done. Updated 11/30/2005 -
Door's automatic locking mechanism/ power windows failed, and engine was making loud noise. Also, and front alignment malfunctioned twice. Dealer notified.
Alarmed to see other consumer complaints of similar problems with the steering and failure of rack and pinion and front end suspension. Also, we have replaced the sway bar links. We have repeatedly had problems with A/C erratic operation as other consumers reported. Fully alarmed by numerous fuel throttle and seatback collapse problems reported. R&P steering unit replaced. Steering was real loose.
When traveling at highway speed around or about 50-60 mph vehicle pulled to the left, causing poor steering control. Consume has contacted the dealer, dealer noticed tsb for the same type of problem. Dealer corrected the problem by installing a small bolt to support the large bolt struts. Consumer still having problems.
I have been without my 1999 car (5) times. My complaint regarding the "front left" has been the same each time the care was in for service. Each time the "symptom" was not fixed. This time the rack and pinion is being replaced.
- Allen Park, MI, USA
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Dear sir: I would like to know if Chrysler has replaced the sway bar links and trailing arms on the cars coming off the assembly line? the dealer told me they do not know. I am planing onbuying a new Concorde lxi in the near future. Please responde. I do not know where else I can get this info. Thank you charles field
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- Denver, CO, USA