This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought a 1999 Concorde with a 2.7L engine at the end of March of 06. On April 3, 2006 I got an oil change and other maintenance, and the car was at approximately 127K miles. All seemed well with the car. On 7/2/06, the day before my scheduled oil change, my wife took my car to work instead of her own, as she was going to the grocery store afterwards. At about 7:07 am, I get a call from my frantic wife, and she explained to me that she was on I-96 just before the exit to I-275 in Michigan going about 70 mph and the car lost power and died without warning. My first thought was "are you ok?" I immediately got up and went to where she was. The car would not even turn over. I simply thought it was the alternator. However, I was infuriated when the mechanic told us that the 2.7L engines in the 1998-2001 had a design flaw, wherein an unreasonable amount of sludge build up occurs, preventing the oil from circulating through the engine, which would explain why there was very little oil on my dipstick. The mechanic couldn't give me a price on the cost of fixing the problem, mainly because out of all of the cases that he's seen with this same engine, there have been no fixes. I cannot begin to explain how inconvenient this is for me and my family. Both my wife and I are students who work. From what I've been reading, the repair/replacement of the engine can cost up to $9,000 dollars. At this point, that's more than the car is worth now, and we simply don't have the money for this type of expense.
I experienced complete engine failure while traveling at 55 mph on route 295 in New Jersey. First I heard a sputtering sound then the car lost power. I had to cross from the fast lane to the shoulder while losing power. I just made it to the shoulder when the car stopped for good. There was plenty of oil in the car and in fact it had just been in the shop for another costly repair of $1500 for a leaky air conditioner compressor. A bad smell had been coming into the passenger cabin whenever I turned on the heat or air conditioner. After having the car towed I was told that by the mechanic that this car was notorious for engine failure and that he could see metallic material in the oil clearly showing the engine was blown. To repair it with a rebuilt engine it would cost $5900 plus tax.
I currently purchased a 1999 concord with the 2.7 engine and had the for 3 months. I took it in for a oil change yesterday and after driving the car back to work I looked out my side view mirror and seen a huge puff of blue smoke when I took off from a stop light. I took the that night to friend who is a mechanic and he told me that the engine is done. He told me about the engine failures on these engines and so I went online to see if he was telling me the truth and I was very surprised of the amount of complaints on the engine.. the price for a rebuilt is about $3500 and replacement engine about $6500 of which I cannot afford and I still owe $4300 on a pile of junk that I cannot drive. Is daimler going to remedy this problem and help us out with the cost or are they sitting on there thumbs waiting for the problem to go away?
: the contact stated while driving 20 mph the engine failed without warning. The vehicle was towed to the local dealership. The dealership determined the engine needed to be replaced. The manufacturer was alerted.
I'm filing a complaint about my 1999 Chrysler Concorde. My car was in the shop for other repairs and when I picked the car up and drove it home and begin to give me problems so I turned around to drive the car back to the repair shop and it cut off right in the middle of the intersection. I had it towed to the shop and they called me and said the engine went out. I could not understand why and how did this happen cause this was without warning and I only had the car for a short period of time and I kept the maintenance up on it. The repair shop said that this would be a hassle going thru the extended warranty company cause they would not want to replace the engine so I wanted a second opinion, I had it towed to another shop and they said the same thing, that this was a 2.7 engine and it's expensive and it's not worth anything and the warranty company will probably not cover much of anything. I feel that since this engine is known to have engine failure problems, something should be done about this cause it's not safe for an engine to go out without any forewarning and it's not affordable at all.. please acknowledge this immediately.
- St. Louis, MO, USA
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While on my way home from work at 2 am, I started to hear a loud "clunking" noise from the engine compartment on my 1999 Chrysler Concorde. I was on the highway, and the car rapidly decelerated to 25 mph. I managed to pull off into a rest stop, but didn't even make it into a parking spot before the engine quit. I found it amazing, since we just got the car back after $1600 in repairs four months ago. Now, my mechanic is telling me that Chrysler only made these engines to last for up to 5 years at the most, and he's not surprised. Well, I am. A vehicle should last more than 5 years. Now the only option the mechanic tells me I have is to purchase a whole new engine and replace the old one.
(1) heard persistent knocking/pinging sound that was growing louder (2) took to mechanic who diagnosed imminent engine failure - cracked rod (3) replaced engine, found cracked rod and engine loaded down with sludge.
Have had trouble with the 2.7 liter engine in my 99 Concorde, sludging, excessive oil consumption, coolant loss and premature engine failure. Despite regular oil changes the engine would sludge up and cause tapping noises. Had the problem dealt with once in 2003 at area dealership under the extended warranty, at that time the dealer tried to charge me for the repairs stating it was lack of maintenance that caused the problem. Eventually they assumed responsibility and repaired the vehicle. Since then I have changed oil regularly as I had before and the problem of oil consumption persisted. I just added oil and coolant as needed between regular changes at the rate of approximately 2 quarts oil per month and 1 gallon of coolant per month. While driving home from work the engine very abruptly started to clack so I pulled over and had it towed to my regular repair facility, where I was informed the engine was no longer usable due to oil sludging and lack of oil circulation. Contacted Chrysler Corp. They instructed me to take it to the dealer that originally repaired it and they would make a determination after the dealer inspected it. This is the same dealer that tried to blame me for the original problem. Have researched this problem and have discovered this to be a rampant problem with this engine and that Chrysler denies any responsibility. There are numerous web sites detailing the problems consumers are having with this engine and their stymied efforts to have Chrysler deal with them fairly. When I called NHTSA they stated they had no complaints, I hope this one will prompt a further investigation.
Vehicle began responding to acceleration very slowly. Vehicle seized on the road in November "05". dealership offered to replace engine for appr. $2,000- $4,000. I did not accept the offer.
: the contact stated while driving at speeds above 45 mph, the check engine light illuminated. The RPM's then went to zero and the vehicle stalled. This has occurred 5 times in the past year. The vehicle was pulled over and started after waiting at least 2 hours. The computer does not store any codes and the dealership is unable to determine a problem. The fuel filter and battery have been replaced, but this has not corrected the problem.
I purchased a 1999 Chrysler Concorde and after getting on the highway with the car to take it to my local Dodge/Chrysler autoshop (not even 3 minutes), the car failed and stalled on a major highway. I was able to pull the car onto the side and after calling several people and waiting for over an hour, I was told that the engine was probably locked and had it towed to a Chrysler autoshop in the vicinity of where I stalled. I wasn't even able to make it to the next exit on the highway once I merged on the highway, approximately 1 mile from where I purchased it, the car stalled, no warning just stopped with 18 wheelers and everything behind me and almost crashing into me.
: the contact stated while driving at 30mph the vehicle stalled without warning. The vehicle was pulled over, restarted, and then driven home. The vehicle was towed to the dealership and it was determined the oil did not distribute properly in the engine causing a piston rod bearing to burn. The vehicle needs a new engine.
: the contact stated while driving at 65mph the engine started knocking. The vehicle was taken to a dealership were they determined the engine was defective. There was no warning prior to the incident. The manufacturer has been alerted however no repairs have been made.
: the contact stated while driving, a knocking sound was heard in the engine. The vehicle was taken to the local independent mechanic for inspection. The mechanic recommended changing the oil filter and it was replaced. However, several months later, the contact heard the knocking noise again while driving at 35 mph. The vehicle stalled and the engine would not restart. The vehicle was pushed into a yard, were it remains. Updated 04/11/06.
: the contact stated while driving at normal speeds the engine stalls without prior warning. Although the engine stalls, the ABS, check engine, battery, and interior lights illuminate. The vehicle can be restarted after this occurs, but continues to stall again. The vehicle was seen by the dealership, but no repairs were made.
Engine began to make noise. Shut down & towed to shop. During diagnosis noise got progressively louder & timing chain jumped. Engine needs to be replaced. Car has 59,000 miles & was always well maintained. My research on the internet has turned up many Chrysler & Dodge 2.7 litre engines from 1998 to 2002 with the same low mileage failures. Chrysler Corp. Blames it on lack of maintenance, but that's hard to believe with so many identical complaints.
I was returning home from relatives house. Engine started to rattle and the engine died on me and my son. Repair shop told me of the problem with the Chrysler 2.7 liter engines blowing. Car has 95,000 miles on it.
The contact stated vehicle stalled. This has been ongoing for the past two months. After the vehicle stalled it would not restart and had to be towed to a dealership. Diagnostic testing found the throttle module needed to be replaced. The module was replaced but the vehicle continued to stall. Updated 12/27/2005. Prior to the vehicle stalling the check engine light would flash, then the vehicle would slowly lose power then shut off. The vehicle would not restart for approximately 45-50 minutes. After the vehicle was restarted it would idle low and the engine would shake; then eventually shut off again. The dealer was unable to duplicate the problem.
The caller states that while driving at 50 mph engine lost power. He was able to get it off the road. He had it towed to a garage. They said he needed a new engine. He was told that the oil drained out of it while the vehicle was in motion and that caused the engine to fail. Caller had the vehicle towed to his home. Manufacturer has not been contacted yet.
My 1999 Chrysler concord engine seize after an oil charge. I got the oil change on Saturday and Monday my car engine was knocking and by the end of the week the car was parked in the drive way. I researched the web for information on this engine and pretty much everybody that has this engine will have to use out of pocket money to fix the dame thing that cost twice its market value to fix.
A D V E R T I S E M E N T S
- Taylor, MI, USA