This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine light came on at about 30 mph and I heard a light ticking sound. Engine was shut down immediately and car was towed into a garage. I was told the engine seized, and would cost $5,000 to replace E it. My car has 87000 miles, but I contacted Chrysler anyway and was told they couldn't help.my car sits because I cannot afford the cost of a rebuilt engine.
While driving down I-45 in conroe, Texas, my engine sputtered, jerked, and died. As you know when you lose engine power, your steering wheel becomes locked up and its almost impossible to control the car. It has died on me before but on back roads almost home or at an intersection. I didn't realize the seriousness of it until it happened on the freeway and there are people coming up on me doing 70-80 mph and I am quickly coming to a dead stop.
The contact stated the engine died while pulling from a parking lot. She was unable to restart the vehicle. It was towed to a dealership service department. The water pump failed, and the timing chain broke. The problem occurred because of a sludge build up in the engine. The service dealer replaced the timing chain, the retention for the timing chain, water pump, and other parts in the area. The engine was also cleaned thoroughly. The check engine light came on previously. However, the dealership was unable to diagnose any problems at that time. Updated 01/04/06.
The Chrysler 2.7 engine. Mine ceased to exist August 16, 2005 co-incidentally one month after I had the ac/evaporator, cooling system fixed. For the second time! after reviewing many of the complaints of numerous websites including consumer auto safety, I absolutely cannot believe Chrysler can still make denials about product liability and get away with it. For all the complaints in which the engine failed while on the highway and loosing power steering, a death would have to occur first in order for Chrysler to issue a recall. The damage to them would be tremendous having known all along about these complaints of faulty engines as other manufacturers have had to admit! I currently was offered by impartial services group hired by Chrysler a mere 5,000 for my dead defaulted engine. I denied it, because the estimates were over 7,000. And these "replacement" engines had the same miles as mine when it died, and I was given a mere 90 day warranty. This is the craziest thing I have ever heard of. Why cant one of these organizations enforce this recall? I currently have my dead vehicle sitting on a friends driveway by an intersection with a lot of traffic. Attached with a sign chyrsler engine oil sludge! and that is where it will sit until I have a full remedy. This is my right!
Dt consumer states that on August 20, 2005 the vehicle completely came to a stop while going at 40 mph, the vehicle lost power. Consumer had ittowed to the dealer. They said the cam shaft cracked and broke, and there was metal flying in the engine. The vehicle would turn over, but would not start. There was no forewarning prior to this incident. The dealer said this was a common problem. The engine was known to be a sludge builder whether highway or city driving. Consumer contacted the manufacturer, they said there was no problem with the engine.
- Clinton Township, MI, USA
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1999 Chrysler Concorde begain to hiccup on the interstate. As I pulled off an exit it stopped right in the middle of a very busy intersection. The car completely shut down, not steering ability, no driveability. I was almost hit and several other cars had to avoid hitting me. There were many drivers affected and angry.
On June 23 2005 while driving down the road the engine began to jump. Owner was going 45 mph. There were no warnings until the engine light came on almost at the same time the engine began to jump. The power steering and brakes still worked so owner slowed down, and got into the right lane in case the car stopped completely. Car was taken to the mechanic who stated that it was the timing chain and other factors in the engine. Manufacture has been contacted, but will not cooperate with owner. The car had only been driven for five minutes. There were no other problems with vehicle. Car is now in shop for repairs.
I own a 1999 chrsyler Concorde that has just over 40,000 miles when the engine just died. Turns out that sludge build up is the problem but the engine is ruined"??? I have religiously maintained the vehicle according the the manual. Then I found that this a known problem with this 2.7L engine. Why hasn't Chrysler stepped up to inform their customers of this problem and worst yet why haven't the local dealers been informing the local customers about this problem?? I am furious and will not buy another product from chrsyler, ever. I was seriously considering the new 300M becuase I love the car but no way will I purchase one now after babying this car for the last 6 years. I am heading back to the Honda dealer tomoorw to buy a new Honda Accord. My son ss drivng my 1990 Honda acoord I owned before trying an "american" made car again with 131,000 miles on it and never one problem. Never again.....no chyrsler products in my furure....ever! is there any recourse??????" thanks you for your support.
While driving the car shut down with out warning or lights. Total shutdown without power steering on busy road. The engine locked up due to engine sludge. The engine had to be replaced with new block because the poorly designed engine could not be rebuilt due to the fact that the cylinder walls are too thin. Used engines are not available because the problem is so widespread.
I have a 1999 Chrysler concord [xxx] which I bought used from bud brown chrsyler. The mileage at the time I had bought was 55286. I had change the oil regular. At about mileage 62400 my engine fail. I come to find out pricing to repair the engine. My car engine is know to go out (2.7L). From what I understood when built the oil pump wasn't big enough to circulate the oil and cause a sludge built up. I was driving back to work when my went out and was with out my car for an month. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
While driving the engine completely locked up. Consumer had the first engine 2.7 replaced with a rebuilt 2.7 liter engine. In which she was told the 2.7 liter engine was the only one to fit the vehicle. This rebuilt engine was experiencing the very same problem as the first. Consumer stated that transmission and input, output sensor has been replaced.
The vehicle was on the road when all of a sudden the check engine light turned and within seconds the engine shut down. Manufacturer will be contacted by owner.
Car stalled, oil light came on, car started making knocking noise, towed to Chrysler. Dealership and was told the only way to fix it was a new engine. At my expense have since found out this is an ongoing problem with this motor and Chrysler wont do anything about it, I have maintained this car with regular oil changes every 3000 T0 3500 miles. I have been told the cost is $5000 to replace the engine. I am devistated by this and think Chrysler needs to own up to its defective motors.
When driving consumer heard a knocking noise, and sludge coming from the engine. Consumer had the vehicle towed to the dealership, but dealership did not resolve the problem.
Consumer stated that her engine started to tick, as if she was low on oil. She states she took her vehicle to the dealer/mechanic and was told that her engine was going. She states that this makes her angry, because she has had regular maintenance on this vehicle, and it only has 60,000 miles.
After the consumer changed the oil, the engine light illuminated the dash board. A little while later, the light was on and off, suddenly the engine stalled and never started again. An independent mechanic indicated to the consumer that 2.5 engine was garbage, and needed to be replaced. The consumer believed the problem was a bad oil pump.
2.7 liter engine failed on 1999 Chrysler Concorde with 65,000 miles. Chrysler claim they do not have a problem with this engine and has refused to offer any assistance on the repair. Estimated cost to repair is $6,000.
I was hoping you could give me information about a possible class action lawsuit concerning Chrysler 2.7 engibne. I have a 1999 Chrysler Concorde. July 30th, 2004 my car started making a horrible noise and stopped running as I rolled into my mechanics place of business. He was able to listen to it and immediately told me of the problems he has seen with this engine and thought there might be a silent recall, I should take it to a Chrysler dealership. I had it towed to the dealership, where they diagnosed a bad timing chain. After researching this I didn't feel that it was my responsibility and contacted Chrysler customer relations. After several calls, they finally agreed to pay for only the parts, I was responsilble for labor. By the way, my car has approx. 44,000 miles. After replacing the timing chain, I called to see when my car would be ready and I was told that the engine is still making noise. The short block and oil pump was gone, therefore, I needed to replace the engine at my cost of $5,500. I reminded them of the 2.7 engine problems, which fell on deaf ears. Customer relations are of no help either, they claim that the timing chain didn't cause engine failure, but the oil pump did. They will not assist with any of the charges. I asked them to not fix it because I am trying to get help with this. I have requested a service rep. To assist with this matter. Chrysler also requested to see if I had neglected the car before paying for parts on the timing chain. They found no evidence of sludge or abuse. Just like everyone else, I am extremely upset about this matter. I purchased the car with the intent of it lasting longer than it has, especially with such low mileage! I would appreciate it if you could contact me with any information.
A D V E R T I S E M E N T S
- Bixby, OK, USA