This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the consumer stated the brake pedal must be pressed down too far to stop the vehicle. The vehicle has been to the dealership and multiple independent repair shops, but there was no repair available. The manufacturer determined this is how the vehicle was made. Also, the headlight gasket continuously falls out but no repair is available. Updated 03/28/06.
Since I purchased a 1999 Chrysler Concorde new, I have had the car in the dealer over 20 times. I have numerous electrical issues, I have been stranded numerous times and I have incurred costs over the last 4 years that not only forced me to rent a car over and over, but the time lost from work is inexcusable. I have had brake failure almost resulting in a car crash. Now, my car is in the dealership due to smoke smell burning wires and a computer and electrical issue. Chrysler states they don't know if they willl pay for this problem. This has been happening since day one and it's dangerous. I am in fear for the safety of my family riding in this car. It is a death trap. This car should have been deemed recalled under the lemon law. I know various people who have the same car and they have had the same problems that Chrysler ignores and fails to deal with it.
On 6/12/03 I filled out a vehicle owners questionnaire on a 1999 Chrysler Concorde, VIN [xxx]. on 8/02/02 I purchased this Chrysler Concorde with 48,580 miles.on 8/15/02, I took the car back to [xxx] because of electrical problems, car leaking oil, brakes sticking, and air, heater, defrost, ventilation problems.upon arrival to [xxx] on 8/15/02 to drop the car off to be serviced there were 48,620 miles on the odometer. After receiving a phone call from [xxx] dealership stating "that the car was ready." "and had been serviced." After arriving and getting in the car, I noticed that the odometer had been changed, because it was now reading 48,883 miles. I then questioned [xxx] about the additional miles and was told "been everything had fixed." On 4/15/03, I was back at [xxx] having electrical problems in the dashboard. And the air conditioner was blowing out hot air. In the month of May 2003, I received a recall notice about the driver's seat bolt being defective, which may break causing the seat to suddenly recline. I took the car in on 5/27/03 to have the bolt replaced. After being at the dealership for about two minutes I was told that "the car was ready to go." I asked if the bolt had been replaced? I do not believe it had because it was not gone long enough. I also had to request a customer's copy of the invoice. When I received the invoice I notice that the invoice stated that the car was gray. The car is black. Please look into this matter. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Philadelphia, PA, USA