This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chrysler Concorde. The contact stated while driving at approximate speeds of 55 mph, the front drivers seat would recline backward without driver intent due to a bolt snapping. The contact received notification of a recall (NHTSA campaign id number: 03V035000: Seats: Front assembly: Recliner) and took the vehicle to the dealer for repairs. The dealer advised the recall repair was previously performed on the vehicle and the manufacturer would not cover the cost of a second repair. The failure persisted. The failure mileage was unknown and the current mileage was 58,000.
: the contact stated the driver's seat was fractured. A NHTSA recall, # 03V035000 was performed on the vehicle concerning, seats: Front assembly: Recliner on 9-23-03 however, the recall did not remedy the problem. The dealership would not offer a second repair under the recall. 08/29/06 the right rear stop lamp blub had to be replaced and both front wiper blades were replaced.
The contact stated front passenger seat broke. The bolt loosened and the seat reclined all the way back. NHTSA recall 03V0350000 was issued on the seat, but it affected the driver's side only. He had no current plan to repair the vehicle.
Consumer had the driver's seat repaired according to NHTSA recall campaign 03V035000 for the reclining seat position. Now the passenger seat broke and collapsed back. The back of the seat was stuck and would not come up at all. The passengers unable to sit up in a regular seated position.
- Philadelphia, PA, USA
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Seat bolt recall being ordered. The dealer told the consumer the recall could not be performed because the mechanism under the seat malfunctioned and shorted out the door locking and trunk popping circuitry.
Recall service for driver seat bolts was performed in 2003. While leaving a stop light the driver's seat unexpectedly reclined fully. The driver regained control of the vehicle and no accident ensued. The driver suffered muscle strain in lower back. No other damage or injury. Dealer initially agreed to cover repair, but three days later changed position and will not cover the repair.
Recall 03 V 035 000/seat back reclining bolt. While driving 45 mph the driver's seat completely reclined without warning. No accident or injury reported, but vehicle was serviced for this recall approximately a year ago.
One year later after consumer received NHTSA recall letter 03V035000 the seat back recliner unexpectedly broke. Passenger sustained a cut on the forehead, and knee bruises when he came in contact with the dashboard.
While vehicle was parked driver heard a loud noise. Driver's seat collapsed forward. This caused the driver to sustain major injuries, and was transported to the hospital. Vehicle was taken to the dealer for inspection, and mechanic determined that recliner bolts needed to be replaced.
The seat back on my 1999 Chrysler Concorde broke, allowing the seat back to fall back into a reclining position. The car was traveling at a slow speed because I was making a turn.
In May 2003, the consumer made an appointment with the dealer for recall # 03V035000 repairs concerning seat back reclining bolt. Upon arriving for the appointment dealer stated there were no parts available. Consumer has not received a call from the dealer stating when the parts would be available.
1999 Chrysler Concorde engine failure at 90000 whille wife and children in traffic engine failure due slug build up. Mechanic said it would cost $4600 to replace engine still owe 11000 on it, and cant afford to repair. Mechanic said slug build up is due to oil pump design also have ac problem and have had radiator fan failure twice, speed sensor failure, broken window clips, brake shimmy, broken recliner seat bolts
The consumer received 3 recall letters on the vehicle since ownership. In every instance, the consumer contacted the local sales and service dealer for a remedy. The dealer advised the parts were not currently available and stated they would contact the consumer once they arrived. The consumer was never contacted by the dealer for the remedies, so the recalls remained open. The most recent recall involved the seat belts.
Alarmed to see other consumer complaints of similar problems with the steering and failure of rack and pinion and front end suspension. Also, we have replaced the sway bar links. We have repeatedly had problems with A/C erratic operation as other consumers reported. Fully alarmed by numerous fuel throttle and seatback collapse problems reported. R&P steering unit replaced. Steering was real loose.
While driving 10-15 mph driver seatback collapsed, vehicle has not been taken to dealership yet. No injuries. Consumer stated that the dealer refused to repair this as a safety item, regardless of mileage this was a malfunction or failure of equipment.
Brakes continuously lock, which causes tires to lock and the car skids and pitches forward. Our door locks are broken and the bottom portion of the back seat is coming out from the floor. When we purchased the car, we asked the salesperson (tim white) if the car was in good condition and if this was a rental car. He said" it had one owner." When I repeated this to the manager last week, he said it did. He stated that the owner was the rental company in Florida. Then I pointed out to the manager that one owner did not mean one driver. With it being a rental car it has had many drivers some not so careful as others. If I had been inforrmed of the cars true history and condition, I would never have purchased this automobile.( dot number: )
A D V E R T I S E M E N T S
- Milton, WV, USA