This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I would like to file a complaint with daimler-Chrysler regarding the longevity of their automobiles. Thiswas the second vehicle that failed between 100,000 and 110,000 with proper maintenance and upkeep. I had problems with the headlights, door seals, the automatic seats and now the engine. I took the car to Chrysler dealer, and the service department manager told me I had a bad rod and the engine was virtually shot and wasn't worth fixing. He said he was ashamed to say the 2.7 engines were junk. I have researched my car and found out that there were a lot of others with the same, if not more problems than what I had, which indicated that daimler-Chrysler should be ashamed of for not caring or making good for their mistakes instead of ignoring them! this car has had many other problems, including electrical problems with door locks, the power seats, and the seals from around the doors. I made the mistake of not researching the vehicle before I bought it. I will never do that again! I just wish that daimler-Chrysler would care more about their cars, and the consumers that were buying them, and then maybe they would have more sales since their customer service stinks. I really didn't want to say a true statement about service for daimler-Chrysler problems. I will never buy a daimler-Chrysler product again, as per my own experiences with problems and the responses from the company. If I have no satisfaction from this email, which I know will not happen!, I will make sure that others know what I have been through!, especially will all the veterans that I know and have contacts with since September 11, 2001.
: the contact stated while driving 65 mph at night on normal road conditions, there was poor headlight illumination. When the vehicle was taken to the dealership to replace the radiator fan, the contact was alerted that the head light gasket needed to be changed, which required the bumper to be dismounted to replace the head light lamp. The was made the repair rather expensive. The moisture and dust entering into the head light reduced the illumination power creating a safety risk for night driving. The manufacturer was contacted who connected conferenced the dealership. The dealership determined there was not recall for the head light defect and the repair had to be covered by the contact. The contact refused to perform the repair. Later the head light lamp was replaced by an independent mechanic who did not replace the gasket, consequently the poor illumination problem remained without resolution.
The headlights covers are made of plastic. This plastic has filmed over reducing the effectivness of the headlights. This is not unique to my car. I have noticed it on all simular year/make/model of my car. The dealer tells me they could only replace the headlight assemblies at a considerable out of pocket expense for me. This is not safe - it is an obvious manufacture defect that the maker must correct.
Consumer noticed that the headlights were fogged up. This caused poor visibility to the driver when driving at night. Vehicle was taken to the dealer for inspection, and mechanic determined that the headlights needed to be replaced. Also, trunk lid would fall intermittently, causing injury to consumer's shoulders. Vehicle was taken to the dealer for inspection, and mechanic determined that the shocks needed to be replaced.
Cars with high lights, and blue lights are blinding this old man trying to drive at night. Many times I have tipped the mirrors away from my sight when high lights approach from the rear. And the new blue lights are much to hard to fact at night.
- Columbus, OH, USA
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Headlight seals are coming off during normal operation of vehicle. This has occurred on front/left, and front/right headlight covers. Dealership did not examine vehicle for this problem. Please provide any additional information / documentation.
Rubber seal around 2 headlamps would come off. Adhesive fails to retain rubber seal in place. There isn't any distortion of visibility when this happens. Seal would be hanging off. Have not taken to dealer or mechanic. Consumer stated that these rubber seals have come unglued and are hanging from the lamps.
A D V E R T I S E M E N T S
- Cookstown, NJ, USA