This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving 65 mph at night on normal road conditions, there was poor headlight illumination. When the vehicle was taken to the dealership to replace the radiator fan, the contact was alerted that the head light gasket needed to be changed, which required the bumper to be dismounted to replace the head light lamp. The was made the repair rather expensive. The moisture and dust entering into the head light reduced the illumination power creating a safety risk for night driving. The manufacturer was contacted who connected conferenced the dealership. The dealership determined there was not recall for the head light defect and the repair had to be covered by the contact. The contact refused to perform the repair. Later the head light lamp was replaced by an independent mechanic who did not replace the gasket, consequently the poor illumination problem remained without resolution.
The headlights covers are made of plastic. This plastic has filmed over reducing the effectivness of the headlights. This is not unique to my car. I have noticed it on all simular year/make/model of my car. The dealer tells me they could only replace the headlight assemblies at a considerable out of pocket expense for me. This is not safe - it is an obvious manufacture defect that the maker must correct.
- Jacksonville, FL, USA
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- Sykesville, MD, USA