This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Chrysler Concorde. While driving approximately 5 mph, the driver's seat reclined unexpectedly. The contact lost control of the vehicle. The vehicle was repaired under NHTSA campaign id number 03V035000 (seats:front assembly:recliner) in may of 2003. The dealer stated that the reclining seat was not due to the recall, but rather a seat back adjuster and wiring harness failure. The current mileage was 86,554 and failure mileage was 86,544. Updated 01-15-08. Updated
Driver's side seat recliner bolts was recalled. The consumer took vehicle to the dealer and they charged consumer for recall repairs. This was on 1-13-04, and it was on that date that consumer received the recall notice. The dealer told her that it was because previously someone had tried to fix the recall and parts were missing. The consumer was not the original owner of the vehicle. When she contacted the manufacturer, they just took her complaint # 12395573. She did not have the recall work done when she took vehicle to the second dealer. The radio was inoperative. The window needed a support seal. Updated 12/8/2005 -
Left front seatback recliner dropped back while driving..dealer service dept. Removed seat R&R lower cover...drilled out and retapped broken hinge bolt..dealer charges for repairs ($170.25), claims out of warranty due to mileage..reported to customer service..claims no other reports of similar problems...refuses to reimburse for repairs.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA