This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to credit cars to purchase a vehicle kind-of last minute. Their salesman "alfredo" told me I needed some one to sign for "job liability." I told him I did not have nor want a co-signer. He assurred my friend/job liability signer, candace gulick, that she would not be a co-signer. We later found out that he lied. When I drove my car off the lot, credit cars and I had an agreement to fix the non-operating gages. They attempted to fix them 4 times.(1 at credit cars, 3 at cal-rich automotive) after 4 attempts and no luck, thomas from credit cars told me to fix the 2 problems with my own money, and because it was electrical he didn't have to fix it. We had an agreement before I bought the car. (the 2nd problem was I opened my sunroof once and it never closed again.) because of the sunroof not closing my upholstery molded and was ruined. I decided to take a trip a couple of hundred miles away and the transmission went out 10/15/2004 and left me stranded. This was only after having the car for almost 2mos. I had a pre-paid lawyer service write them a letter and all I received were harrassing phone calls at my last job. I spent almost $700 of my own money to try and get home when the "new" car left me stranded. Mind you that I am a 21yr old female and I was alone.
There were serious safety defects. The A/C turns on even if locked out, the driver's door leaked, the dash lights blink on/off without control (all gauges), and the airbag light, lights up. Bf the trunk would open due to moisture in the air, at night, the window would steam up completely in seconds, and the speedometer would quit.
- Ferndale, MI, USA
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- Ferndale, MI, USA