This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem with Chrysler Concorde 1996 oxygen sensor. The consumer needed to replace the oxygen sensor nine times. The dealer replaced the power control module and program to see if that was the underlying problem. (the problem still occurred) the check engine light had come on and the mechanic found the upstream oxygen sensor needed to be replaced once again. The consumer requested Chrysler to pay for the correction of the problem with the oxygen sensor. The remote to the door lock made a different sound, the driver's window was noisy and was tightened and lubed.
- Dover, NJ, USA
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- Dover, NJ, USA