This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Quick-struts after market replacement parts may be defective. This product is called a monroe quick- strut. The failed part was returned for warranty replacement: Part #171939. The top of the strut, nut, and steal washer "tore free" of the plate which compresses the spring. The 'top plate' part of the assembly remained anchored to the car by three nuts located in the trunk. This plate no longer contained the strut and the compressed spring as supplied in quick strut assembly. The assembly as purchased, has a nut and washer mounted in two inches of rubber molded in the plate on top of the strut spring assembly. That rubber component failed. This becomes obvious after the parts are removed from the vehicle. The oem part contains a large washer located on the top which would prevent this type of failure. This failure could result in loss of control of the vehicle while driving.
Have had to replace all bushings, in front end, including motor mount. All have worn prematurely and were very expensive. Still have steering bushing to be replaced that causes drift, but unable at this time to afford. Really disappointed that no recall has surfaced on these essential parts.
Consumer states the right front strut was replaced, the right rear strut was leaking, also there was a clunking noise coming from the steering, the dealer replaced the front sway bar.
Problem: Vehicle wanders and requires constant corrective steering input from the driver. No matter what the road condition( wet/dry/flat/crowned), the car will " drift" and or pull to the side with out any apparent pattern, consequently, intense concentration is required to drive this vehicle. Also, the effort to steer right/ left is variable, again with out a pattern. The car is not equipped with speed-sensitive steering. According to the dealer's service records, the previous owner had the same difficulty. The tires have been rotated on a regular basis; the front brake assemblies have been replaced, and I have precisely adjusted the tire psi all to no avail. I had a 1996 Eagle vision that had similar problems, though I did not report it. Please investigate.
A D V E R T I S E M E N T S
- Chicago Heights,, IL, USA