This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact called regarding a 1995 Chrysler Concorde. The contact stated that exiting a ramp at 10-15 mph the tie rod bolts fell off the steering system. The contact stated he had no steering and the wheels would not turn. The contact pulled over to the side of the road. He had a small bolt and put it in the steering system and was able to drive the vehicle home at 3 mph. The contact took the vehicle to the Chrysler dealer and was told the vehicle needed a new rack and pinion. The contact call the Chrysler corporate office, and was told there was a recall on the steering. However, because the vehicle had over 36,000 miles they would not repair it for free. Updated 03/07/07.
On Oct. 31, 2003 I purchased a 1995 Chrysler Concorde. Within 6 months I had to replace the steering bushings. On Jan 26, 2005 I was driving with my family on interstate 40, when I noticed alot of play in the steering and some veering off to the left. I immediately got off the highway almost side swiping a semi as a result of the loose steering and veering. I made it 3 miles before the steering went out completely with my tires facing opposite directions. The Chrysler dealer where I purchased this certified pre-owned car has estimated the cost of repair to my rack and pinion to be over $2,000. This is not the first of the Chrysler 1993-1999 LH steering problems! I was lucky as was my wife, 4year old son and 9 month old baby!! if I had not noticed the change in my steering, I and my family would have been injured at the very least. Please do not discount this very dangerous and repeating problem because noone has died yet. Is that really a chance we should be taking?
While traveling at 30 mph consumer heard something break. Consumer suddenly was not able to turn vehicle. Front passenger wheel was locked. Took vehicle to dealer, and they stated that the center bolt for rack and pinion steering broke.
Front end struts wre replaced after reporting clunking noise in front end when car was placed in reverse. One year later, while enroute from Pennsylvania to Washington on vacation, the steering broke when backing out of a parking space in an underground parking lot in South bend, in. Rack and pinion was repaired by dealership in South bend. Started to smell gas fumes in vehicle while driving to Washington. Tried to get repairs in South Dakota but was unable to find a dealership who would repair it. Located dealership in pasco, washinton torepair the fuel line which was not connected properly after rack repair, as I was told by dealer. Battery exploded while in parking lot at local mall. Air conditioner started emitting musty smell. Had air conditioner charged twice and it still doesnt seem to hold a charge. Car would not start on 12/3/1999. Thinking it was the battery, tried to jump the car but was told by mechanic that it sounded like it might be the timing belt. Now I find the water pump leaked which may have caused a blown gasket. Mechanic reports little compression in three cylinders and $1500 estimate for repair.
- Oakford, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Problem with the steering, replace rack and pinion, second time experience complete steering loss, bolt that holds the tie rod on sheared off, rep R/P again.
A D V E R T I S E M E N T S
- Bellveview, FL, USA