This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Aspen. The contact stated that after entering the vehicle, it was discovered that the middle clip covering the air bag assembly on the steering wheel was deformed. The cause of the failure was not determined. An unknown dealer and the manufacturer were notified of the failure. The failure mileage was 189,000.
The svc 4WD light comes on when idling and other random times. The steering acts like its in 4 wheel drive when it isnt. There is a shifting of some kind when the engine isn't on and the doors are unlocked remotely.
After filling the fuel tank, the motor shuts off while driving down the road. It used to only happen when you go past the first "click" of the gas pump. Today it did it by just filling the tank to first shut off. This leaves you with no steering, no brakes and no power while going down the road. This is dangerous on several levels. This happened while the vehicle was moving down a four lane road in moderate traffic with five passengers-two infants, two children and one adult.
Hello, I am the owner of a 2008 Aspen. I recently took the vehicle to a safety car seat checkpoint and was recommended to contact you by the officer concerning the seat belts. They don't lock when pulled all the way out like other vehicles (I.e. notable resistance when trying to secure a car seat in place). I have also noticed this when switching car seats in a durango that my brother owns. I know the belts lock upon braking the vehicle. Also, I have had an issue where the vehicle has shut off, and I have lost power steering and all electrical control after topping off at a gas station. We promptly took it to the local dealer who did a computer update but it continues to happen anytime we top off with gas. As long as we don't overfill above the first click of the gas handle, the vehicle doesn't cut off spontaneously while driving. My husband has visited forums online where this has been as issue for other owners. Fortunately, I was in a neighborhood two miles down the road when it cut off with me and my children so was able to coast to a stop. However, I feel it is a big safety issue as it doesn't happen immediately and if I had been on a busy road could have potentially resulted in an accident as I had no control of the vehicle.
The contact owns a 2008 Chrysler Aspen. While driving approximately 25 mph, the engine warning indicator illuminated and there was a complete loss of power steering. The vehicle was maneuvered to the side of the road and the engine was turned off. After restarting, the vehicle resumed normal steering function. The vehicle was taken to the dealer for diagnostic testing. The mechanic was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
- Annandale, NJ, USA
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The clock spring/steering sensor has gone out on my Aspen. What I was told by dealership is it has gone bad on so many Aspen and other Chrysler cars using this part that it is on back order and may take up to 6 months to get one... this part has caused my anti-lock brake, skid control and my all wheel drive to no longer work
We lost control of the vehicle upon hitting a medium sized bump while traveling approximately 38mph in a straight line. This has happened multiple times when hitting small to medium sized bumps since we purchased the vehicle late in 2014. There are no broken or worn out parts in the steering or suspension and the tires only have 3,000 miles on them. In fact, the problem became worse when we replaced the previous tires. This leads me to believe there is an issue the in engineering of the steering system on this vehicle. It is literally impossible to hit a bump without the steering pulling to the side, which re-directs the vehicle regardless of how hard the driver grips the steering wheel. This is a very dangerous vehicle and we need a solution as soon as possible before this causes a major accident.
A D V E R T I S E M E N T S
- Chrisfield, MD, USA