This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 Chrysler Aspen. Consumer writes in regards to vehicle fuel system problems. The consumer stated on February 10, 2011 the vehicle caught on fire and exploded without warning. At the time of the fire, her daughter was waiting in the truck and noticed smoke coming from the front of the vehicle, but assumed it was coming from the exhaust. Then she started to smell something, so she exited the vehicle and saw flames coming from under the vehicle. The consumer stated there was no indication that something was wrong. According to the police and fire report, the fire was attributed to flammable liquid, gas from the engine or burned. The consumer did some research and came across several complaints relating to the fuel system.
Three times now car has stalled while stopped following full refueling of tank... we did research on line... is this similar to NHTSA action number : PE13016? dealer "knew" what the problem was, fixed it at our cost but said there was no recall on the Aspen like the 300.
I was refilling the gas tank at a gas station. Immediately after the gas hose "clicked off" (when the tank was full), a very large amount of gas gushed out of the fuel filler neck past the hose nozzle, back-flowing from the fuel tank. I was standing in front of the fuel filler opening, holding the hose nozzle handle, and was splashed with gas. In my estimation the amount of gasoline spilled directly on me was at least one-half of a gallon. The front of my pants were entirely soaked, my gloves and the lower third of my coat were also splashed. I changed my clothes as soon as practical, fortunately, I was not injured (though having the skin of my legs and right hand temporarily soaked with gasoline, it's hard to be certain). I called my local Chrysler dealer and learned that there was a tsb issued for this defect (number 14-001-12). In my opinion the decision to allow this issue to be addressed with a tsb rather than a safety recall was a profound error in judgment. Updated 02/27/14
- Duxbury, MA, USA
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- Union, NJ, USA