This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2008 Chrysler Aspen floor board and seat belts are drenched with water when it rains. The truck is leaking and allowing water to get inside the body of the truck. I had to replace my radio and other computer components in my truck because this is what the dealership told me was the problem. My truck was fixed at Lander's Chrysler Dodge and Jeep in Southaven, MS about 2 years ago. It's now doing the same thing again. This has to be a defect of the truck because I have not had any other major problems. The first repair cost me over $2000 dollars. Because of the water leaks, my truck carries a molded smell. My doors have to be oiled for the rust. I have to use a towel to wrap the seat belt. The water stands in the floor on the driver's side floor board. Now, my check engine light, Eps light, traction light, and a clicking sound under the hood and heater malfunction persists. Please help! Please investigate.
June 11, 2019. The vehicle shuts off while driving without warning both on the highway and local road. This has created an unsafe condition for the driver and others. Chrysler service indicated a fuse was blown and changed the fuse. The car started and was driven for 1 day before shutting off again. The dealer advised the owner of which fuse to change. The owner changed the fuse and the car started and operated. The next day the car shut off while driving on the highway. Car was towed and owner changed the fuse again. The car will not start. Chrysler service advised changing the junction box (Chrysler service installed junction box) and the owner was responsible for the power control module. 8/30/19 the PCM was installed and initially, the car did not start. It was determined there was a blown fuse in the junction box. Changed the fuse and the car started and was driven for a day. The next day the car shut off while driving on the highway. Changed the fuse and the car started and was driven for about 1 mile and shut off again while driving. The car continues to shut off while driving creating a safety hazard to the public.
Hello, I am the owner of a 2008 Aspen. I recently took the vehicle to a safety car seat checkpoint and was recommended to contact you by the officer concerning the seat belts. They don't lock when pulled all the way out like other vehicles (I.e. notable resistance when trying to secure a car seat in place). I have also noticed this when switching car seats in a durango that my brother owns. I know the belts lock upon braking the vehicle. Also, I have had an issue where the vehicle has shut off, and I have lost power steering and all electrical control after topping off at a gas station. We promptly took it to the local dealer who did a computer update but it continues to happen anytime we top off with gas. As long as we don't overfill above the first click of the gas handle, the vehicle doesn't cut off spontaneously while driving. My husband has visited forums online where this has been as issue for other owners. Fortunately, I was in a neighborhood two miles down the road when it cut off with me and my children so was able to coast to a stop. However, I feel it is a big safety issue as it doesn't happen immediately and if I had been on a busy road could have potentially resulted in an accident as I had no control of the vehicle.
Takata recall. The contact owns a 2008 Chrysler Aspen. The contact stated that while driving at any speed, the air bag warning light remained illuminated as a chime sounded. In addition, the contact stated that while driving, the vehicle stalled without warning. The contact would restart the vehicle and it resumed driving. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V313000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
The lift gate in the back that is commonly known as the trunk; the power immediately shut the door on my head and the impact did not cause the truck to go back up, I had to get from under the life gate I bumped my head in several places and was nauseated all day on Sunday with a headache I did not go to the doctor, I have moved 1000 miles away from home and felt I could not drive myself to the hospital. If it were my grand child it would be fatal but I have moved to Georgia. There are several issues with the truck including the engine light never goes off and I have had multiple repairs on the truck. I am an educated person, the treasurer for fulton county schools, I am worried that this truck is experiencing problems. I would like to be paid for this truck hitting me in my head, $ 8000 immediately and the repairs freely fixed....updated 09/22/15 the consumer stated the vehicle had an emission leak. Updated 01/15/16.
- Mableton, GA, USA
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When driving, my check engine light randomly comes on. When I get gas it goes off for awhile and then will pop back on. Also more recently when driving my blinker light and sound did not appear when turning my blinker on, as well as my radio has ceased up it won't allow me to change the station or do anything with it. It is a touch screen radio.
I pushes the button for my lift gate and proceeded to put my groceries in car when it automatically started shutting again. It hit my head extremely hard, I have a concussion.
My lift gate on my 2008 Chrysler Aspen struck me in my head as I was standing under my gate to put something in my trunk of my vehicle which gave me a serious concussion. I feel as though this is very dangerous because of the speed of which the gate hit me in the head. Chrysler did not pay for this defect in which they told me it would be repaired after they sent a adjuster from detroit mi. To inspect my vehicle that was found defective. Thankyou
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- Walls, MS, USA