This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign numbers: 15V354000 (air bags) and 15V313000 (air bags); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable.
The contact owns a 2007 Chrysler Aspen. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, where the vehicle was repaired under NHTSA campaign number: 15V313000 (air bags); however, the failure persisted and the technician diagnosed that the clock spring needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 169,000. Updated 05/10/16 the consumer stated recall was complete, but the failure continued.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Airbag light continually appeared and beeped. Took the Aspen to the dealer, oliver joseph twice. The first time was 1/22/15. The service center told myself and my wife they could not understand what the problem was, and could not repair. I then called Chrysler Corp customer service on 2/03/15, and they took note of the situation. I never heard back from Chrysler and called back on 3/26/15 and they notified me of the airbag recall, and since my airbag light is continually on and beeping, they will make sure I have priority when parts are available. I am writing this complaint on 7/31/15 and have not heard back from anyone. I am very concerned for my wife's safety with the recall and the fact this light is emitted from unknown origin. Chrysler has record of all my calls.
The contact owns a 2007 Chrysler Aspen. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part for the repair. In addition, when the vehicle was started, there was an abnormal noise emitting from the cabin. The failure recurred numerous times. The failure mileage was approximately 65,000. MA 10/23/15 the consumer also stated there was a noise cominf from the rear of the vehicle. However, no problem was found. Updated 11/03/15.
The contact owns a 2007 Chrysler Aspen. While driving at 10 mph in a parking lot, another vehicle crashed into the driver side of the contact's vehicle. The air bags failed to deploy and the check engine light illuminated. There were no injuries and a police report was not filed. The vehicle was taken to the dealer and repaired. The manufacturer was made aware of the failure. The failure mileage was 75,831.
The contact owned a 2007 Chrysler Aspen. While driving 30 mph, another vehicle crashed into the front of the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact sustained an injury on the right knee that required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 63,000. Updated 8/31/15 updated 12/7/2015
The contact owns a 2007 Chrysler Aspen. The contact stated that upon starting the vehicle, the air bag light was illuminating on the instrument panel. The failure began to recur intermittently. The vehicle was taken to an authorized dealer where the contact was informed that the clock spring failed and needed to be replaced. The vehicle was not repaired. The failure mileage was 50,000.
The contact owns a 2007 Chrysler Aspen. While driving approximately 20 to 25 mph on normal road conditions and making a turn at an intersection a vehicle crashed into the passenger side of the contact's vehicle. The other driver's speed was approximately 50 to 60 mph. The ambulance and police department were notified. A police report was filed. The contact sustained minor cuts and bruises. The air bag failed to deploy in spite of the level of impact. The vehicle was completely destroyed and towed to a salvage facility. The contact is aware of the safety risk. The failure and current mileages were 36,300.
The contact owns a 2007 Chrysler Aspen. While driving approximately 20 to 25 mph on normal road conditions and making a turn at an intersection a vehicle crashed into the passenger side of the contact's vehicle. The other driver's speed was approximately 50 to 60 mph. The ambulance and police department were notified. A police report was filed. The contact sustained minor cuts and bruises. The air bag failed to deploy in spite of the level of impact. The vehicle was completely destroyed and towed to a salvage facility. The contact is aware of the safety risk. The failure and current mileages were 36,300.
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- Eagle River, AK, USA