The contact owns a 2007 Chrysler Aspen. The contact stated that when the vehicle was stationary or being driven at various speeds, the vehicle independently switched to 4 wheel drive. The 4 wheel drive red light flashed during the failure. The contact had not taken the vehicle to a dealer to be diagnosed. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was approximately 110,000.

- Lake Stevens, WA, USA

My four wheel drive automatically engages. Dealer wants me to spend money on parts and are only guessing that those parts will fix the problem. Not once have they checked the wiring. The engagement happens when stationary (unlocking the car). Sometimes when I turn at very low speeds. The lights come one when driving high speed but nothing happens. The following lights turn on: 4wheel service, electronic stability. I feel it is a wiring problem.

- Sierra Vista, AZ, USA

The contact owns a 2007 Chrysler Aspen. The contact stated that the vehicle failed to start and the gear shifter was stuck in one position. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.

- Newark, NJ, USA

My 2007 Chrysler Aspen was in "park" at a gasoline station. The car shifted into reverse while I was filling the tank. I tried to jump in the car as it was rolling and was drug along the cement.the car was eventually stopped when the door hit a cement pole. This resulted in approximately $2200 in damages to the door of the vehicle and quite a few cuts, scrapes and bruises on my body. The car had shifted out of gear several times before (usually while I was in reverse) and had been reported to Chrysler, but because they couldn't get the car to do it while it was in the shop, they refused to fix it. The key also would stick when starting the car leaving it to rev while I tried to get the key out. I was told by the repairman that Chrysler was aware of these issues, but until they found a fix there was nothing they could do. I have read where other Chrysler models were recalled for these same issues, but the Aspen has never been included in the recall. I have since traded in the vehicle for another brand because of these issues.

- Broken Arrow, OK, USA

The Aspen lurched backwards approximately fifty feet at a very high rate of speed, just after being put into reverse. It was stopped when it crashed into a garage and a Toyota prius. The prius was totaled, the Aspen severely damaged, the garage doors were yanked out of the ceiling and shattered, and other parts of the garage were damaged. Anyone who would have been behind the vehicle at the time would have been severely injured or killed. For approximately three weeks prior to this incident, there was an intermittent problem with the reverse transmission. Occasionally when placed into reverse, the car would only go a short distance in reverse, as if the clutch was not catching. The engine would rev up, and then the car would come to an abrupt halt. The halt was very abrupt and "mechanical" as if something was being caught - the first time this happened a passenger in the car thought the car struck something in reverse. There were never any issues with the transmission going forward, and this reverse issue only happened about 10% of the times the car was put in reverse. In between the car was fine in reverse. This never seemed like a safety issue because the car stopped abruptly when going backwards in previous instances - it did not go backwards uncontrollably as occurred in the incident. A Chrysler investigator came out the day following this incident. He concluded that the driver of the car accidentally put her foot on the gas pedal rather than brake. We are quite certain this is not what happened. In spite of emphasizing that there was a problem with the vehicle reverse, Chrysler told the owners on 4/4/11 that this was a driver error based on their evaluation. However, they never even looked at the transmission. We now have the vehicle in storage and are trying to get an independent evaluation of the problem.

- Ann Arbor , MI, USA

2007 Chrysler Aspen (with only 4000 miles) began making a loud grinding noise when switching from drive, neutral, reverse, etc. I took the vehicle in to the dealership on a Tuesday afternoon. After a 1 1/2 hour wait the service representative advises me that they took a look at the vehicle and it is making a loud unusual noise when the vehicle is placed in gear. The service representative advises me that I need to bring the vehicle back later in the week and leave it with them - because they are going to have to take it apart to find out what the problem is. I return on Thursday morning drop off the vehicle at 7:30 am and at about 3:31pm the service representative calls me and advises me that the vehicle has been repaired - they adjusted the "slack adjuster" and tightened some of the bolts on the shaft and put it back together. When I arrive at the dealership to pick up my vehicle, the service order stated that they tested 2 other vehicles (the same make, year, and model) and that all the vehicles make the same noise - no repairs needed. Either the service representative told me a story or the technician is telling a story. I was very much concerned when I read the service order. The question is what was done to the vehicle" what was wrong with it? of course I had to speak to another service representative because the one that I was dealing with had left for the day and so had the service manager. When I advise the service representative of what I had been told and what the service order stated. He apologized and stated there was nothing he could do, because he had not handled the service order. He stated unfortunately they had, several customer complaints about the loud unusual noise and that Chrysler had been notified, but at the present moment Chrysler had no resolution on how to fix the problem and until they came up with a resolution there was nothing they could do. I drove the vehicle home and it still made the same noise " nothing was repaired.

- Bartow, FL, USA