This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard developed a 10 -12" crack just to the left of the passenger side airbag. Do not know if the airbag system will work or not. In any event this seems to be a manufacturing problem, by the number of complaints. Dealer(s) are of no help as the vehicle is out of warranty. This vehicle has also had the common problem of the headlamps/instrumentation lights flickering. Headlamps would flash on/off along with instrument lighting. Headlight switch panel replaced, but the problem returned.
The contact owns a 2004 Chrysler 300 M. the contact stated she experienced difficulties when trying to insert the key into the ignition switch. The vehicle was taken to the dealer, who advised that the starter needed to be replaced. The vehicle was not repaired. The manufacturer is unaware of the issue. The approximate failure mileage was 65,000. Updated 09/30/14 the consumer stated that there were three cracks in the dash board on the passenger's side. The dashlights and tail lights went out 4 times. The consumer no longer owns the vehicle. Updated 02/25/2015.
Noise in steering column. Stiff when driving. Cracks in dash around passenger air bag. Engine light on and remains on for extended periods. Air bag warning light on. Advised that SRS roll coil needs replacing. Part ordered through Chrysler parts dealer and is on back order.
12" crack of dashboard cover opened up on left side of passenger air bag and is getting longer. Very disappointing for a high priced car which I have owned since new.
- Homestead, FL, USA
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2004 Chrysler 300M well maintained with 77105 miles dashboard has started to crack over the airbag. The cosmetic issue is serious for such a new car, but more important is the fear of a potential safety issue with the crack starting over the passenger airbag. If this progresses like others that I have seen on the internet this will become very serious very quickly. I haven't found any recalls on this problem. While I realize Chrysler is going through bankruptcy this problem must be acknowledged and a solution found.
After doing my research there is a big problem with 1998-04 Chrysler 300M cars where on the left side of the passenger air bag located on the dash a crack forms and starts about 2-3 inches then grows up to 11-13 inches. This is a known issue through many many 300M owners and this sounds like a problem that needs to be addressed. I have a 04 300M that I purchased on 02-08 and seen this crack. With this crack dash problem on the same exact location where many other owners have seen this crack form right at the left side of the passenger air bag. I need to find out how will this problem be fixed?
A D V E R T I S E M E N T S
- Mountville, PA, USA