This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chrysler 300 M. the contact stated that the vehicle shut off without warning while driving between 1-15 mph. The failure occurred a year ago during the winter. The steering and power brakes became difficult to maneuver, and the engine lost power. The failure caused the contacts vehicle to cross into oncoming traffic. The last repair was performed in October 2006. Since the repair no failures occurred until recently. While driving 15 mph down hill the contact depressed the accelerator pedal and nothing happened. The instrument panel lights illuminated and the vehicle shut off. He then shifted into neutral and restarted the vehicle. The contact stated that the vehicle always restarted. The vehicle was taken to hoffman automotive and was awaiting a diagnostic. The dealer kept the vehicle four to five times for the same failure and installed a co-Pilot on it to monitor the engine functions. The current mileage is 43,100, and failure mileage was 35,000. The consumer provided copies of the invoices of the repairs. Updated 05/23/07
- Hagerstown, MD, USA
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- Hagerstown, MD, USA