This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Yesterday I noticed that a small crack near the passenger side airbag had appeared. I couldn't imagine why being that my car is not that old and I keep my car clean and the dashboard moisturized. I started doing research on the problem and have found that nothing can be done about the crack because my vehicle is out of warranty. And, I cannot repair the crack because it might compromise the airbag deployment! I have read that serveral other people have experienced the same problem. Is there anything that can be done?
I have a 2001 Chrysler 300M with a crack along the left side of the passenger airbag. This is a very common problem on 300 miles and has been happening since the 1999 model. Chrylser has done nothing to rectify the issue and will not even consider speaking to you about repairing it unless your car is under warrenty. Repair shops will not fix it due to its proximity to the airbag and the only option is to have the dealer replace the entire dash which will cost $1200. Not only is this a poor quality issue, but a safety issue as well as I have been told by the dealership that this could affect the way the airbag deploys -- if it will deploy at all. Chrylser should be responsible for fixing this issue regardless of whether car is under warranty. Mine is 3 months past warrenty and they refuse to even talk to me about the issue. They also deny knowing anything about the problem. I find this hard to believe since it has been happening since 1999.
While driving at 40 mph the consumer was involved in a head on collision and none of the front air bags deployed. The cost of damages to the vehicle is about 7-8 thousand dollars. Contacted dealer. The consumer states that the driver was turning in front of him while the consumer was entering an intersection with a green light. The consumer hit the other vehicle at about 40 mph. Neither front air bag inflated, even though the vehicle was impacted in the front. The other driver was taken to the hospital.
- Howell, MI, USA
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- Spring Lake Park, MN, USA