This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chrysler 300M. During inclement weather, the vehicle stalled. The contact had to shift the vehicle into neutral while depressing the accelerator pedal and turn the engine off in order to restart the vehicle. The contact also stated that the air conditioner and heating failed to fully function and the interior lighting would randomly remain illuminated when the vehicle was off and the key was removed. The vehicle was taken to an independent mechanic who was unable to provide a specific diagnosis, but indicated that the failure may be electrical. The vehicle was not repaired. A dealer was not contacted. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
TL-the contact owns a 2001 Chrysler 300. The contact stated while driving approximately 40 mph, she noticed flames and smoke emitted from underneath the hood. The vehicle was maneuvered to the side of the road. The driver exited the vehicle immediately without sustaining any injury. The fire department extinguished the fire. The vehicle was towed to an independent mechanic. The cause of failure had not been determined. The manufacturer was not notified of the problem. The failure mileage and VIN were unavailable.
2001 Chrysler 300 M had a crack in the vinyl of the vehicle's dashboard directly over the passenger side air bag. The dealer told the consumer it was a cosmetic problem, which her warranty did not cover. The consumer was informed that it could be repaired, but more than likely, it would crack again due to the vibration generated by the normal use of the vehicle. The consumer stated the vehicle also has an electrical problem. This involves the flashing on and off of the digital display on the radio when the lights are on. The display goes dim and then becomes bright.
While driving the torque converter failed. As the consumer accelerated, the vehicle stalled in traffic. The consumer had to place the gear in park and shift back to drive to make the vehicle proceed. The consumer was almost rear ended. The clutch on the torque converter failed. The vehicle was taken to the dealer for the engine light. The consumer was told that the electrical surges caused the light to come on. This seemed to be a common problem.
The vehicle lights illuminated on their own even when the engine was not on and the key was not in the ignition. The dealer is aware and they are replacing some type of box.
- Los Angelos, CA, USA
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While traveling on the highway the vehicle light will shut off and the vehicle will shut down. Please provide additional information. Dealer is aware of the problem.
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- Kenosha, WA, USA