This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chrysler 300M. The contact stated that he loses control of the steering and the vehicle pulls to the right when driving 35 mph. The failure causes the horn and air bags not to work. The vehicle was taken to the mechanic and diagnosed the vehicle as needing the rack and pinion replaced. The repair will cost $1,300. The manufacturer stated that no recalls were available for that component. The VIN and dealer information were unknown. The current mileage was 100,000 and failure mileage was 87,000.
Premature failure of the safety related steering equipment has occurred on my 2000 year Chrysler 300M. The rack and pinion failed and I am now scheduling repairs at my cost as the warranty is expired. I took the vehicle to a dealer numerous times for over a year without satisfaction on their review. They initially would say the condition was "normal". I have found an independent repair shop and will be having them replace the rack and pinion. This is an apparent problem with most of the 300M and intrepid models based on consumer information I have reviewed. Such a wide spread premature safety related problem should be corrected by Chrysler.
Steering rack failed at 51,000 miles. Excessive play, loose, locking on turns, excessive noise. Replaced by owner since dealer would not repair as warranty was expired.
- Pueblo, CO, USA
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- Dayton, OH, USA